Bonnie Ahern Cooper BSN, RN
Medina,NY
Summary
Dynamic and compassionate RN with extensive experience at Rochester Regional Health System, excelling in medication administration and patient education. Proven track record of enhancing patient satisfaction through effective communication and clinical judgment, while implementing infection control measures that significantly reduced hospital-acquired infections. Committed to fostering a safe and supportive healing environment.
Overview
28
28
years of professional experience
Work History
POD Nurse
Rochester Regional Health System
04.2019 - Current
- Documented patient assessments, interventions, and outcomes to comply with regulatory standards.
- Administered medications through oral, IV, and intramuscular routes while monitoring responses.
- Executed routine wound care and dressing changes according to established schedules.
- Fostered a safe healing environment by addressing patient concerns promptly.
- Conducted triage for both telephonic and walk-in patients.
- Trained and supervised four LPNs and three medical assistants to enhance team performance.
- Maintained licensure and BLS certification to ensure compliance with healthcare standards.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Nurse Manager
Job Corps Trade School
09.2017 - 04.2019
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Established and continuously optimized unit schedules and individual work assignments.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
- Established strong relationships with patients'' families, providing support and education throughout the treatment process.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Championed continuous learning among staff members, organizing regular educational workshops and seminars.
- Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
- Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Charge Nurse Manager
Wood River Health Services
09.2008 - 05.2017
- Conducted performance evaluations for nursing staff, identifying areas of improvement and designing professional development plans.
- Promoted a culture of teamwork by regularly acknowledging accomplishments of both individual nurses as well as collaborative achievements.
- Managed patient census fluctuations by adjusting staffing levels accordingly, maintaining optimal nurse-to-patient ratios.
- Streamlined workflow for nursing staff, resulting in improved efficiency and patient satisfaction.
- Coordinated discharge planning efforts with social workers, case managers, and other healthcare professionals to provide seamless transitions of care for patients.
- Identified process improvements that led to reduced medication errors among the nursing staff.
- Ensured compliance with state regulations and accreditation standards through regular audits and policy updates.
- Established clear communication channels between management and nurses, promoting transparency and open dialogue.
- Facilitated training sessions on new medical equipment and technology for nursing staff members.
- Managed staffing schedules, ensuring appropriate coverage and minimizing overtime costs.
- Served as a liaison between administration and nursing staff regarding policy changes or concerns raised by either party.
- Actively participated in recruitment efforts to attract top talent for open positions within the department.
- Mentored new nurses to ensure smooth transition into the team, fostering a positive work environment.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Established and continuously optimized unit schedules and individual work assignments.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
Registered Nurse
Lawrence Memorial Hospital
11.1996 - 09.2006
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Bachelor of Science - Nursing
Rhode Island College
Providence, RI05-1996
Skills
- Medication administration
- Medication and IV administration
- Patient care
- Direct patient care
- Patient education
- Infection control
- Clinical judgment
- Patient management
- Compassionate care
- Family education
- Healthcare ethics
- Licensed RN
- Wound management
- Community health
- Geriatric care
- Treatment Planning
Timeline
POD Nurse
Rochester Regional Health System
04.2019 - Current
Nurse Manager
Job Corps Trade School
09.2017 - 04.2019
Charge Nurse Manager
Wood River Health Services
09.2008 - 05.2017
Registered Nurse
Lawrence Memorial Hospital
11.1996 - 09.2006
Bachelor of Science - Nursing
Rhode Island College
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