Katelyn Burtnick
Rochester
Summary
Dedicated and compassionate Medical Assistant with hands-on experience supporting clinical operations, assisting with patient care, and ensuring high standards of quality and efficiency in fast-paced healthcare settings. Skilled in performing clinical procedures, maintaining accurate medical records, and providing patient education. Passionate about promoting community health and reducing health disparities, with a strong foundation in health science. Currently pursuing a Master’s in Public Health with a focus on Health Policy and Management, with the goal of transitioning into a public health role where I can contribute to systems-level change and improve health outcomes on a broader scale.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Rochester Regional Health System
06.2024 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring smooth workflow.
- Managed patient scheduling, optimizing clinic efficiency and appointment availability.
- Recorded and maintained accurate patient medical histories in electronic health record systems.
- Monitored inventory levels of medical supplies, facilitating timely reordering to prevent shortages.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Health Science
James Madison University
Harrisonburg, VA05-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- EMR / EHR
- Communication
- Adaptability
- Multitasking
Accomplishments
- Awarded Dean List at James Madison University
- Won class section of Health research Methods course research project
Affiliations
- James Madisons University's Phi Epsilon Kappa Professional Fraternity
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Rochester Regional Health System
06.2024 - Current
Health Science
James Madison University
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