Bonnie Bove'
Magnolia,TX
Summary
Professional multi-unit leader with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager
Salad And Go
Phoenix, AZ
06.2023 - Current
- Led multi-unit operations, ensuring compliance with company standards and policies.
- Implemented strategic initiatives to enhance customer satisfaction and operational efficiency.
- Trained and developed management teams to improve performance and drive sales growth.
- Analyzed sales trends to identify opportunities to increase profitability.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Oversaw successful store openings, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
General Manager
Starbuck Coffee
Houston , Texas
02.2018 - 06.2023
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Tracked monthly sales to generate reports for business development planning.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
General Manager
Mister Carwash
Houston, TX
12.2016 - 02.2018
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
Manager
LaMadeliene Cafe
The Woodlands, TX
05.2014 - 12.2016
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
Education
Some College (No Degree) - Business Administration And Management
Lone Star College System
Spring, TXSkills
- Sales Team Development
- Cross-Functional Team Management
- Performance Management
- Group presentations
- Budget Control
- Business Leadership
- Employee Motivation
- Quality Assurance
- Administrative Management
- Information analysis
- Financial Statement Review
- Strategic planning
- Business and operations analysis
Certification
- Food Manager Certification - 2023
- Real Estate License - 2008
Education and Training
other
Timeline
District Manager
Salad And Go
06.2023 - Current
General Manager
Starbuck Coffee
02.2018 - 06.2023
General Manager
Mister Carwash
12.2016 - 02.2018
Manager
LaMadeliene Cafe
05.2014 - 12.2016
Some College (No Degree) - Business Administration And Management
Lone Star College System