Bonnie Crosby
Canton,MA
Summary
Strategic and transformational HR executive with a proven track record of partnering with CEOs and executive leadership teams to design and lead enterprise-wide people strategies in complex, mission-driven, and highly regulated environments. Recognized for building and modernizing HR functions, driving organizational design, strengthening compliance and risk management, and elevating leadership capability. Trusted advisor known for sound judgment, critical thinking, and the ability to translate organizational vision into scalable, high-impact people strategies that improve culture, retention, and operational effectiveness.
Overview
10
10
years of professional experience
Work History
Principal Consultant
Crosby People Solutions LLC
Dorchester, MA
01.2025 - Current
- Serve as the senior-most HR leader, building the organization’s HR function from the ground up during a period of transition and growth
- Designed and implemented comprehensive HR infrastructure including policies, onboarding, performance management, and compliance frameworks aligned with Massachusetts employment law and EEC regulations
- Developed compensation structures and pay practices, ensuring internal equity, role clarity, and market alignment
- Established standardized HR operating procedures (SOPs) across the employee lifecycle, improving consistency, accountability, and operational efficiency
- Partner with executive leadership on organizational design, workforce planning, and role clarity to support long-term scalability and effectiveness
- Advise on complex, high-risk employee relations matters, applying strong judgment and critical thinking to support leadership decision-making and mitigate organizational risk
- Built foundational HR governance practices to strengthen compliance, documentation, and institutional accountability
- Crosby People Solutions LLC is a human resources consulting practice providing fractional and interim executive HR leadership, specializing in organizational design, compliance, employee relations, and HR infrastructure development.
- Client: Epiphany School – Early Learning Center
Vice President of Human Resources
Greater Boston Food Bank
Boston, MA
01.2022 - 01.2025
- Served as senior HR executive for a $150M nonprofit, partnering with the CEO and Executive Leadership Team to align enterprise people strategy with organizational growth and mission delivery
- Led and developed a multi-disciplinary HR team, strengthening leadership capability, accountability, and service delivery across all HR functions
- Directed enterprise-wide HR strategy including workforce planning, organizational design, compensation, employee relations, and compliance
- Redesigned compensation structures and led pay equity initiatives, improving internal equity and reducing organizational risk
- Established and standardized HR policies, procedures, and governance frameworks, strengthening compliance and operational consistency
- Provided executive-level oversight of complex employee relations matters, applying critical thinking and sound judgment to resolve high-risk issues
- Partnered cross-functionally with Finance and Operations on organizational planning, budgeting, and long-term workforce strategy
- Led initiatives to strengthen employee engagement and retention, contributing to measurable improvements in workforce stability and culture
Director of Human Resources
Massachusetts Institute of Technology (MIT) – Institute for Medical Engineering and Science
Cambridge, MA
01.2019 - 01.2022
- Led HR transformation following organizational restructuring, repositioning HR as a strategic partner within a complex academic and research environment
- Managed and developed HR staff and supported faculty leadership, strengthening leadership effectiveness and organizational alignment
- Overhauled performance management systems to align individual and departmental goals with institutional priorities
- Served as senior advisor on employee relations, resolving complex and sensitive issues while strengthening trust and accountability
- Collaborated with leadership on workforce planning and organizational effectiveness initiatives
- Designed leadership development resources addressing governance, performance, and organizational dynamics
Manager, Human Resources (Contract)
New England Quality Care Alliance
Braintree, MA
01.2016 - 01.2019
- Supported HR due diligence and workforce integration during merger with Tufts Medicine
- Advised leadership on compliance, documentation, and risk mitigation practices
- Led recruitment and onboarding for clinical and administrative roles
- Managed HRIS systems ensuring data integrity and reporting accuracy
Education
Bachelor of Arts - Business Administration And Management
Curry College
Milton, MA05-2022
Skills
- HRIS and Payroll Management: ADP, SAP, PeopleSoft, Gusto, Trinet, Oracle, Greenhouse
- Engagement & Collaboration: Culture Amp, Slack, Workday
- Emerging Capabilities: Strategic application of technology to enhance HR operations, compliance, and organizational effectiveness
Affiliations
Society for Human Resource Management (SHRM), Member
EARLIER LEADERSHIP EXPERIENCE
- Interim Director – St. Francis House
- Interim Director – Boston Area Rape Crisis Center
- Finance & Accounting – MIT Plasma Science and Fusion Center
- Manager, Human Resources & Payroll – St. Mary’s Center for Women and Children
- HR Work/Life Representative – Massachusetts Institute of Technology
Timeline
Principal Consultant
Crosby People Solutions LLC
01.2025 - Current
Vice President of Human Resources
Greater Boston Food Bank
01.2022 - 01.2025
Director of Human Resources
Massachusetts Institute of Technology (MIT) – Institute for Medical Engineering and Science
01.2019 - 01.2022
Manager, Human Resources (Contract)
New England Quality Care Alliance
01.2016 - 01.2019
Bachelor of Arts - Business Administration And Management
Curry College