Bonnie Davis
Brighton,CO
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business discernment. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
24
24
years of professional experience
Work History
Realtor
Keller Williams Preferred Realty Denver North
03.2015 - Current
- Communicated between buyers and sellers to provide positive experiences for both parties.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Compared recently sold area properties to determine competitive market prices.
- Wrote contracts to outline sales and purchases of properties.
- Maintained connections with clients to encourage repeat business and referrals.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Advised clients on market conditions and property value for informed decision-making.
- Established positive flow of communication with agents, clients, title companies and personnel involved in closing transactions.
- Resolve client concerns related to home purchases to maintain high satisfaction ratings.
- Presented purchase offers to sellers for consideration.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Manager
MSD Endodontics, PC
10.1999 - Current
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Managed payroll administration duties efficiently to minimize errors in timekeeping records or payment discrepancies.
- Managed office bookkeeping with insurance billing and patient payments.
- Prepared all accounting related to Accounts Receivable and Accounts Payable to distribute to the accountant.
- Managed inventory control processes to ensure appropriate stock levels, minimizing waste and reducing costs.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Resolved conflicts between employees professionally while maintaining confidentiality standards set forth by privacy laws such as HIPAA.
- Optimized insurance billing processes for faster claims processing times, improving cash flow within the dental practice.
- Improved communication between clinical staff members by establishing regular meetings focused on enhancing teamwork efficiency and providing exceptional patient care experiences.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
Education
Real Estate License - Real Estate
Colorado Real Estate School
Denver, CO03.2015
Associate of Arts - Business
University of Phoenix
Tempe, AZ02.2009
Skills
- Business Administration
- Task Delegation
- Administration and Reporting
- Business Analysis and Reporting
- Staff Training
- Professional and Courteous
- Negotiation and Conflict Resolution
- Customer Service
- Computer Skills
- Financial Management
- Recordkeeping
- Excellent Communication
Volunteer Work
Volunteer as Ministry Leader for Celebrate Recovery at Northern Hills Christian Church for the last six years. This work involves organizing, planning and facilitating weekly meetings. I interact with individuals who, in many circumstances, have reached their rock bottom and need a safe environment to heal and recover from their hurt, habit or hangup. I have learned an immense amount of patience while showing empathy and compassion to each individual.
Timeline
Realtor
Keller Williams Preferred Realty Denver North
03.2015 - Current
Manager
MSD Endodontics, PC
10.1999 - Current
Real Estate License - Real Estate
Colorado Real Estate School
Associate of Arts - Business
University of Phoenix
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