Summary
Overview
Work History
Education
Skills
Technologyskills
Timeline
Joe Odom

Joe Odom

Tulsa,OK

Summary

With over 20 years of successful retail automotive sales and sales management, consistently exceeding sales goals and maintaining industry-leading customer service survey scores. National Sales Manager in the automotive wholesale space for 10 years, directing a sales team responsible for selling off rent vehicles to auto dealers nationwide. Experience in the contract office furniture industry, managing the entire sales cycle from initial contact, concept, design, to installation. Licensed Realtor and Multi-Million Dollar Producer, accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large-scale open houses. Expertise in analyzing comparable property, short sale, and foreclosure statistics to ensure clients achieve the best possible financial return. Established a well-developed network of real estate professionals, mortgage lenders, and inspectors. Well-qualified team player with a proven track record of improving operations and solving problems. Building lasting relationships with key decision-makers, customers, and team members is one of my strengths, greatly contributing to achieving company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

23
23
years of professional experience

Work History

Real Estate Agent

Keller Williams Preferred Realty
06.2020 - Current

Account Manager

L&M Office Furniture
04.2019 - 06.2020
  • B2B sales of contract office furnishings to public and private sector entities such as K-12 schools, higher education institutions, military, healthcare
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Sales Manager

Don Thornton Volkswagen of Tulsa
01.2016 - 03.2019
  • Managed new and pre-owned vehicle sales, inventory, certified pre-owned vehicle program and new car customer satisfaction program, desked deals and when needed, desked F&I
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached team of 10 sales associates
  • Key Contributions
  • Volkswagen Sales Award winner in 2016, 2017 and 2018 for top 10% of VW dealers nationwide
  • #1 nationally in Volkswagen customer sales satisfaction in 2016 and 2017

Lexus Sales Consultant

Lexus of Tulsa
01.2012 - 12.2015
  • Consistently met or exceeded personal and corporate sales goals and averaged 99% customer satisfaction rating
  • Lexus Master Certified Sales Consultant
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

National Fleet Sales Manager

Dollar Thrifty Automotive Group
04.2002 - 11.2011
  • Managed 15-member Vehicle Remarketing sales team and oversaw fleet sales operations in Denver, Wichita, Oklahoma City, Kansas City, Tulsa, Houston, San Antonio, Rio Grand River Valley area and Corpus Christi
  • Developed and managed relationships with new and pre-owned automobile dealers, auctions, Tier 2 and 3 rental car operators and vehicle re-marketing companies as necessary to achieve corporate rental car sales goals
  • Established strong client relationships for repeat business and customer loyalty
  • Arranged vehicle transport nationwide
  • Key Contributions:
  • Exceeded yearly sales goals consecutively for 9 years from 2002 to 2011
  • Improved auction vehicle condition reporting procedures for company vehicles resulting in improved auction CR's while driving increased net sales amounts per vehicle
  • Secured the Drive Time National Account

Education

Associate Degree - Business Management

Tyler Junior College, Tyler, TX
05-1979

Skills

  • New Business Development
  • Retention
  • Sales Account Management
  • Sales Cycle Management
  • Auto Dealership Sales Operations
  • Sales Team Management

Technologyskills

  • Microsoft: Word, Excel, Access, Outlook
  • Automotive Dealer Software: V-Auto, First Look, Vin Solutions, Reynolds, E-Leads, CDK

Timeline

Real Estate Agent - Keller Williams Preferred Realty
06.2020 - Current
Account Manager - L&M Office Furniture
04.2019 - 06.2020
Sales Manager - Don Thornton Volkswagen of Tulsa
01.2016 - 03.2019
Lexus Sales Consultant - Lexus of Tulsa
01.2012 - 12.2015
National Fleet Sales Manager - Dollar Thrifty Automotive Group
04.2002 - 11.2011
Tyler Junior College - Associate Degree, Business Management
Joe Odom