Katlyn Bussey
Bryan ,TX
Summary
Personable Office Administrator with 4+ years of experience in prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing high workloads, overseeing projects and coordination, exceptional documentation and fulfilling staff members' requests. Professional and dedicated to seamless work flow processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Coordinator/ Office Administrator
David Evans and Associates Inc.
Bryan, TX
06.2024 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Responded to requests for information on materials to inquiring parties.
- Facilitated onboarding of newly hired staff members and coached on task prioritization.
- Kept corporate and client information confidential, adhering to data safety measures.
Billing Analyst, Administrator
Patriot Claims Consultants
Remote , TX
08.2022 - 12.2023
- Spearheaded the coordination and management of subcontractor schedules across 34 states and 48 markets significantly improving field inspection efficiency.
- Assisted in pioneering a system overhaul reducing invoicing times by 20%, directly enhancing operation workflows and cash flow.
- Led diverse project teams in the successful implementation of strategic software changeovers, and new system integrations, bolstering field operations.
- Demonstrated exceptional leadership in task delegation, team development, and project execution, consistently delivering projects in alignment with organizational goals.
- Used proficient data entry to accurately document and input data, billing codes, revision statements to staff, and to communicate with carriers.
- Exhibited a good attention to detail for reviewing claim data before submitting for payment
- Proficienct in Xactimate and Xactanalysis
- Improved billing accuracy by conducting thorough audits and identifying discrepancies in invoice data.
- Collaborated with cross-functional teams to ensure proper application of contract terms and conditions during the billing process.
- Developed comprehensive reporting tools to analyze billing trends, identify potential issues, and recommend corrective actions.
- Managed client relationships effectively, addressing concerns promptly and professionally to ensure continued business partnerships.
- Conducted regular account reconciliations to verify invoice accuracy, resulting in reduced disputes and improved cash flow management.
- Implemented process improvements that led to faster turnaround times for invoice approvals and payment processing.
Scheduler
Health Grades Analytics
Remote , Tx
03.2022 - 05.2023
- Enhanced patient satisfaction with timely and accurate appointment confirmations and reminders.
- Reduced patient wait times by effectively managing schedules for multiple healthcare providers.
- Improved office efficiency, coordinating appointments and rescheduling requests promptly.
- Ensured optimal utilization of resources by regularly updating provider availability in the scheduling system.
Office Administrative Assistant
Institute Of Orthopaedic Special Surgery
San Antonio, TX
08.2021 - 03.2022
- Streamlined office processes by implementing efficient filing and organizational systems.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
Department Technician
Baylor Scott & White Health
04.2020 - 06.2021
- Performed various duties including EKG’s, splint application, wound care, patient hygiene, pelvic exams, patient transport, DME applications, and phlebotomy
- Assisted MD and RN’s in emergent procedures including intubations, central lines, cardiac conversions, CPR, chest tubes, and incision and drainage
Office Administrator
Lex Air Conditioning
Carrollton, TX
07.2019 - 01.2020
- Applied advanced administrative and analytical skills in overseeing day-to-day operations
- Coordinated communications, financial processing, registration, record keeping, and other administrative functions.
- Minimally used Blue Beam Software during executive meetings demonstrating project layouts.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Gained knowledge on Quickbooks and accounting responsibilities
Office Coordinator
Texas Physical Therapy Specialists
11.2017 - 07.2019
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Managed daily office operations, maintaining a clean, organized, and professional work environment for all staff.
- Developed comprehensive training materials for new hires, leading to shorter onboarding periods and increased productivity.
- Collaborated with cross-functional teams on various projects, fostering strong working relationships among colleagues.
- Monitored inventory levels of office supplies and equipment, placing timely orders to avoid shortages or disruptions in daily operations.
- Managed sensitive information with discretion while adhering to strict confidentiality protocols at all times.
- Provided exceptional administrative support to Executives by coordinating schedules, appointments, and overseeing communication channels.
Education
Associate Of Applied Arts - Construction Supervision
Lonestar College
OnlineHigh School Diploma -
Celina High School
Celina, TX06.2010
Skills
- Discrepancy Resolution
- Professional Communication
- Organization
- Interpersonal skills
- Attention to detail
- Administration
- Customer Service
- Data Analysis
- Documentation
- Invoicing
- Schedule Managing
Certification
OSHA-10 Hour
- OSHAcademy Safety and Health Training 04/2024
Timeline
Project Coordinator/ Office Administrator
David Evans and Associates Inc.
06.2024 - Current
Billing Analyst, Administrator
Patriot Claims Consultants
08.2022 - 12.2023
Scheduler
Health Grades Analytics
03.2022 - 05.2023
Office Administrative Assistant
Institute Of Orthopaedic Special Surgery
08.2021 - 03.2022
Department Technician
Baylor Scott & White Health
04.2020 - 06.2021
Office Administrator
Lex Air Conditioning
07.2019 - 01.2020
Office Coordinator
Texas Physical Therapy Specialists
11.2017 - 07.2019
Associate Of Applied Arts - Construction Supervision
Lonestar College
High School Diploma -
Celina High School