Bonnie Hoskins
Selma,AL
Summary
Results-driven Call Coordinator with strong skills in scheduling and customer communications. Experienced in handling call routing and maintaining accurate records, ready to enhance operational efficiency and improve customer experience.
Overview
9
9
years of professional experience
Work History
Call Coordinator
NSC Global
Albany, NY
10.2016 - 12.2025
- Coordinated incoming calls to ensure timely responses and effective communication.
- Assisted in scheduling appointments and managing calendars for team members.
- Maintained accurate records of call logs and customer interactions.
- Provided support in resolving customer inquiries and issues efficiently.
Education
High School Diploma -
Lampeter Strasburg High School
Lampeter, PA06-1971
Skills
- Scheduling appointments
- Call routing
- CRM software
- Script adherence
- Customer communications
- Answering questions
- Gathering information
- Call center experience
- Teamwork
- Customer service
Timeline
Call Coordinator
NSC Global
10.2016 - 12.2025
High School Diploma -
Lampeter Strasburg High School