Bonnie Jenkins
Hickory
Summary
Dedicated Medical Assistant with over 15 years of experience in direct patient care, skilled in managing patient appointments and ensuring compliance with safety protocols. Committed to optimizing clinic operations and delivering exceptional patient services, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
UNC Health Care
09.2023 - 01.2026
- Assisted healthcare providers with patient examinations and procedures, ensuring smooth workflow in clinic operations.
- Managed patient scheduling and appointment logistics to optimize provider availability and reduce wait times.
- Administered medications and vaccinations as prescribed, adhering to safety protocols and medication management standards.
- Collected and documented patient medical histories, vital signs, and other relevant information accurately for electronic health records.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Catawba Valley Medical Services
08.2017 - 08.2023
- Coordinated communication between patients and healthcare teams to facilitate effective care plans and follow-up procedures.
- Monitored inventory levels of medical supplies, ensuring timely reordering to maintain readiness for clinical activities.
- Trained new staff on office procedures, equipment usage, and best practices for patient interaction and care delivery.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Hickory Cardiology
01.2007 - 08.2017
- Implemented process improvements that enhanced patient intake efficiency and reduced administrative errors in documentation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
Certified Medical Assistant - Certified Medical Assistant
Catawba Valley Community College
Hickory, NCSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Phlebotomy
- Compassionate caregiver
- Simple dressings
- Reliable team player
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
UNC Health Care
09.2023 - 01.2026
Medical Assistant
Catawba Valley Medical Services
08.2017 - 08.2023
Medical Assistant
Hickory Cardiology
01.2007 - 08.2017
Certified Medical Assistant - Certified Medical Assistant
Catawba Valley Community College