Open To Work
Bonnie Koller
Vitalent
CAMERON,OK
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Hospital Service RepHostess
Work Type
Part TimeFull TimeSeasonal Work
Location Preference
On-Site
Location:
CAMERON, OK
Open to relocation:
No
Minimum Desired Compensation
$16/hr
Important To Me
Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leave401k match4-day work week
2020
years of professional experience
Dedicated customer service professional with a proven ability to create welcoming environments, ensuring customer satisfaction through effective communication and problem-solving.
Dynamic professional with extensive experience in customer service and team collaboration. Known for strong multitasking abilities and a commitment to maintaining high-quality service during peak operations. Ready to contribute to enhancing customer experiences and driving team success.
Compassionate and adaptable individual skilled in customer interactions and support. Known for patience and empathy, contributing to positive outcomes in diverse situations. Prepared to leverage expertise in customer service to elevate satisfaction levels and foster community engagement.
Work History
Hostess
- Greeted guests warmly, creating a welcoming atmosphere at entrance.
- Managed reservations and seating arrangements efficiently during peak hours.
- Coordinated with kitchen staff to ensure timely delivery of meals to guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Seated patrons based on guest preferences and seating availability.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Hospital Service Rep
33 Years 2 Months- Responded to customer inquiries regarding blood donation processes and eligibility criteria.
- Provided accurate information about donation events and locations to enhance community engagement.
- Collaborated with team members to ensure smooth flow of donor activities during blood drives.
- Monitored inventory levels of supplies needed for donation events, ensuring timely restocking.
- Trained new staff on operational procedures and customer service standards for consistent service delivery.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Participated in ongoing training programs to stay abreast of industry trends, emerging technologies, and best practices within the field of customer service.
- Conducted thorough research on behalf of customers facing unique situations or requiring specialized assistance beyond standard troubleshooting guidelines; presented findings in an easily digestible format tailored specifically for each inquiry type encountered during this process.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Investigated and resolved accounting, service and delivery concerns.
Education
Bachelor of Science - Business Administration
Skills
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Timeline
Hospital Service Rep
Vitalent
05.1986 - 07.2019Read More
Hostess
Choctaw Casino
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University of Phoenix
Bachelor of Science from Business Administration
Read More