Bonnie Kolnick
Senior Living Manager
Knoxville,TN
Summary
Currently employed at LHC Group as the Senior Living Manager of the Knoxville area. Responsible for the management of all ancillary services within eight senior communities between four counties. Responsible for patient care provisioning, supervision of therapists, on-boarding and orientation of therapy associates. Maintains the objectives, goals, and philosophy of healthcare delivery in conjunction with LHC continuum model. Monitors efficiency levels within operations, assuring prudent financials, resource utilization, and provides staff education and training. Ensures the efficient and effective operation of ancillary services and interdisciplinary team process, as well as open communication with the regional team, community leaders, referral sources and physicians. Reports to Senior Living Director on development and growth of LHC programs and associates.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Living Manager
LHC Group
Knoxville, Tennessee
12.2021 - Current
- Builds relationships with customers and communities to promote long-term business growth.
- Works in conjunction with Senior Living Leadership Team (Senior Living Director, Regional Therapy Director, Regional Operations, Sales) to implement and oversee clinical programs
- Fosters a healthcare program that provides a continuum of highest quality care for patients and families while meeting guidelines set by insurers.
- Consistently demonstrates sound judgment in the evaluation, planning, implementation, and follow-up of healthcare services.
- Proficient in understanding and analyzing KPIs and problem solving to ensure they are met.
- Fluent in running all necessary reports to operate the business. Demonstrates the ability to analyze data and think critically through problems to identify and solve issues to achieve business objectives.
- Manages staff including hiring, coaching, development, and termination for the purpose of monitoring departmental performance, facilitating clinical program growth, and developing leadership skills.
- Prioritized tasks and projects to meet tight deadlines.
- Oversees compliance for state survey and other regulatory practices.
- Participates in the integration of Senior Living Operations. Integrates efforts with Internal Care associates to ensure continuity and carryover of programs.
- Contributed to event marketing, sales, and brand promotion for home health and outpatient therapy services.
Lead Therapist
HCA/Brookdale
Knoxville, Tennessee
06.2018 - 11.2021
- In charge of coordinating and collaborating outpatient and home health therapy services within assisted living community in Farragut, TN
- Provide physical therapy treatment to patients with Orthopedic, Neurological, Cardiac, Dementia, Gait and Balance disorders
- Established appropriate therapy setting and disciplines for residents within assisted living facility
- Establish trusting relationships with residents and their family members to ensure quality care
- Continually builds physical therapy caseload and promotes other therapy disciplines to enhance overall patient census
- Collaborate patient care between physical, occupational and speech therapies, nursing staff, physicians, and families to improve patient outcomes
- Perform various administrative duties including drafting treatment order requests, collecting necessary insurance documents for verification, review treatment and financial consents in order to initiate patient therapy services.
Nursing
NHC SNF/Homecare Farragut
, TN
10.2011 - 06.2018
- Treat patients in SNF and/or residential home settings with orthopedic, neurological, cardiac, amputees, gait, and balance disorders
- Provided therapeutic methods like electrical stimulation and ultrasound
- Instructs, motivates and assists adult and geriatric patients while implementing plans of care set forth by physical therapist
- Collaborates with team including Nurses, physical, speech and occupational therapists involved to coordinate best patient care.
Quality Home Health
Knoxville, TN
05.2015 - 01.2016
- Treat patients in-home setting with orthopedic, neurological, cardiac, geriatric, and amputee diagnoses
- Perform therapeutic procedures by administering manual exercises, developing home exercise programs, instructing, encouraging, and assisting patients in performing physical activities as it relates to their daily function
- Instruct patients in the use of supportive devices, such as crutches, canes, walkers, and prosthesis
- Collaborate with medical treatment team for care plans
Gentiva-Girling Home Care
Knoxville, TN
01.2013 - 01.2015
- Treat patients in-home setting with orthopedic, neurological, cardiac, geriatric, and amputee diagnoses
- Perform therapeutic procedures by administering manual exercises, developing home exercise programs, instructing, encouraging, and assisting patients in performing physical activities as it relates to their daily function
- Instruct patients in the use of supportive devices, such as crutches, canes, walkers, and prostheses.
Education
Bachelor of Science - Healthcare Administration
King University
Knoxville, TN10.2022
Associate of Applied Science - Physical Therapist Assistant
Roane State Community College
Oak Ridge, TN2011
Skills
- Organized
- Excellent time management
- Excellent verbal and written communication skills
- Patient-focused
- Attention to Detail
- Active Listening
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Self-Motivated
Certification
Tennessee Licensure as a Physical Therapist Assistant
South Carolina Licensure as a Physical Therapist Assistant
CPR Certification American Heart Association Healthcare Provider
First Aid Certification-American Red Cross
Timeline
Senior Living Manager
LHC Group
12.2021 - Current
Lead Therapist
HCA/Brookdale
06.2018 - 11.2021
Quality Home Health
05.2015 - 01.2016
Gentiva-Girling Home Care
01.2013 - 01.2015
Nursing
NHC SNF/Homecare Farragut
10.2011 - 06.2018
Tennessee Licensure as a Physical Therapist Assistant CPR Certification American Heart Association Healthcare Provider
First Aid Certification-American Red Cross
LSVT Certification
Bachelor of Science - Healthcare Administration
King University
Associate of Applied Science - Physical Therapist Assistant
Roane State Community College
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