Developed and implemented innovative lead generation strategies to enhance business growth through strategic partnerships. Professional with extensive experience in overseeing field operations and driving project success. Proven ability to lead teams effectively and adapt to changing project requirements. Known for strong planning skills, effective communication, and results-driven approach to management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Living Manager
Better Home Construction LLC
Dacula, GA
04.2025 - Current
Implemented a vendor management system to track subcontractor qualifications, certifications, and compliance with industry regulations
Developed strong relationships with key subcontractors, fostering collaboration and open communication throughout projects
Resolved issues or disputes between main contractor and subcontractors promptly to maintain project momentum
Coordinated scheduling of subcontractor activities to enhance workflow efficiency and reduce downtime
Conducted regular meetings with subcontractors to discuss project status updates and collaboratively address challenges
Instructed safety protocols for all onsite activities involving subcontracts in compliance with local regulations and company policies
Sales personnel and on field managers
Hernandez & Associates, P.C.
Alpharetta, GA
08.2025 - 01.2026
Have control of the entire 100% sales cycle from lead generation to closing deals, consistently meeting
Negotiated pricing agreements with clients while preserving profitability targets for the organization
Established partnerships with 5-10 distributors or resellers, expanding reach into new geographic regions and industries
Created compelling sales presentations and materials twice daily, effectively communicating value propositions to potential customers
Utilized social media platforms like LinkedIn and Twitter to build professional networks and generate quality leads
Handled a high volume of incoming calls, emails, and chats from remote customers
Provided exceptional customer service and support to remote customers
Personably built rapport with remote customers by actively listening to their concerns and empathizing with their situations
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Intake Specialist
No-Fault Injury LLC
Alpharetta, GA
06.2024 - 05.2025
Verified insurance coverage and obtained necessary authorizations for medical treatment procedures
Manage accurate and up-to-date electronic health records (EHR) for all patients
Scheduled appointments and coordinated referrals to optimize patient flow in fast-paced healthcare setting
Provided exceptional customer service by addressing patient/clients inquiries and concerns in a professional manner
Coordinated follow-up appointments for patients requiring ongoing care or treatment plans to ensure continuity of care
Keep up high call volume while maintaining excellent phone etiquette
Performed data entry tasks accurately to update patient demographics, insurance information, and billing details
Collaborated with attorneys, medical professionals, and insurance adjusters to gather critical information for case evaluations
Demonstrated strong knowledge of personal injury laws/regulations ensuring compliance at all times
IT Consultant
MedSer
Franklin, TN
11.2017 - 04.2022
Managed Linux/Unix servers, ensuring optimal performance and uptime
Analyzed systems and troubleshot technical issues, improving resolution times and user satisfaction
Provided technical support to end-users regarding Linux/Unix systems usage and troubleshooting
Provided technical support to end-users, enhancing their proficiency in Linux/Unix systems through effective troubleshooting
Collaborated with product development team, delivering customer feedback that informed product enhancements
Negotiated pricing agreements and contracts with clients, ensuring profitability for both parties involved
Kept accurate records of all sales activities using CRM software system
Education
International Business - Some University
Kennesaw State University
Kennesaw, GA
06.2027
Business Administration - College
Andrew College
Cuthbert, GA
Skills
Oversaw territory management to optimize sales performance and client relationships
Leveraged CRM system expertise to enhance customer relationship management processes
Facilitated discussions to reach agreements among team members Supported negotiation processes to resolve conflicts effectively Assisted in preparing documentation for negotiation meetings
Assisted in compiling and organizing data reports for team review Supported data analysis efforts to identify trends and insights Contributed to the preparation of presentations based on data findings
Utilized Microsoft Excel to assist in data organization and analysis Supported team members in creating spreadsheets for project tracking Aided in generating reports to facilitate decision-making processes
Leveraged Microsoft PowerPoint to design and deliver impactful presentations
Cultivated and strengthened client relationships to enhance business partnerships
Certification
Linux Administration, 09/01/18, I did not renew
CDL-Driver's License, 03/01/16, Present
ComptiA +, 02/01/22, 02/01/23, I did not renew it.
AWS, 08/01/19, 10/01/22, I did not renew my License.