Agnes Bonnie Morse
Case Consultant/Customer Service
ORANGE CITY,FL
Summary
Dynamic Case Consultant with a proven record at Morgan and Morgan Law Firm, specializing in client assessment and relationship building. Expert in analytical thinking and empathy, effectively resolving disputes while enhancing customer service. Achieved notable success in fostering relationships that streamline processes and improve client satisfaction. Committed to utilizing expertise to drive positive outcomes in legal support.
Overview
2
2
years of professional experience
Work History
Case Consultant, Customer Service Specialist
Morgan and Morgan Law Firm
Orange City, FL
09.2022 - 11.2024
- Identified needs of customers promptly and efficiently.
- Organized client meetings to provide project updates.
- Determined consumer needs to provide products and services appealing to larger market.
- Maintained positive working relationship with fellow staff and management.
Education
RE Broker License - Real Estate Broker/Agent
Pulte Real Estate
Longwood, FL06-1997
Skills
- Client assessment
- Documentation proficiency
- Analytical thinking
- Critical thinking
- Dispute resolution
- Caring and empathetic
- Detail-oriented
- Active listening
- Data collection
- Building rapport and credibility
- Goal setting
- Customer service
Timeline
Case Consultant, Customer Service Specialist
Morgan and Morgan Law Firm
09.2022 - 11.2024
RE Broker License - Real Estate Broker/Agent
Pulte Real Estate
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