Bonnie Mua
Orem
Summary
Dedicated professional with experience in management and customer service, adept at fostering positive relationships and ensuring client satisfaction. Able to collaborate with diverse teams to achieve goals while maintaining a supportive environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
MENTAL HEALTH TECHNICIAN
UHS
Springville
12.2023 - Current
- Collaborated with troubled teens in facility to address mental health and behavioral issues. Assisted teens in developing coping skills through personalized programs, promoting healthier behaviors over harmful alternatives.
- Observed and documented patient behavior in daily sessions. and reported changes to healthcare team.
- Provided support in daily living activities for patients. living activities for patients with mental health needs.
- Maintained a safe and therapeutic environment for all patients.
ORDER PULLER
GSP Companies
Provo
08.2021 - 05.2022
- Selected and packed customer orders according to specifications and timelines.
- Pulled and organized client orders in warehouse, ensuring accuracy and timely preparation. Formed and packaged orders for various clients, maintaining quality and consistency.
- Inspected products for quality assurance before shipment to clients.
- Operated forklifts to efficiently move inventory within the warehouse.
PRODUCTION WORKER
Mrs. Calls Candy Co
Lindon
05.2020 - 07.2021
- Operated machinery to produce various candy products efficiently.
- Monitored product quality during the manufacturing process consistently.
- Produced and packaged chocolates and other goods, executing repetitive tasks while ensuring quality and efficiency in a fast-paced environment.
- Maintained cleanliness and organization of the production area daily.
PRODUCTION WORKER/WAREHOUSE
Better Body Foods
Lindon
11.2019 - 02.2020
- Executed production and packaging processes for diverse product lines, ensuring quality and efficiency.
- Operated machinery to package a variety of health food products.
- Collaborated with team members to meet daily production goals efficiently.
- Maintained cleanliness and organization of production area throughout shifts.
CASHIER/CUSTOMER SERVICE/ASSISTANT MANAGER
Quick Quack Car Wash
Orem
11.2018 - 09.2019
- Managed customer service and sales operations as assistant manager.
- Provided excellent customer service and support during busy shifts.
- Oversaw daily cash register operations at Quick Quack Car Wash. and balanced daily cash drawers.
- Processed customer payments efficiently at Quick Quack Car Wash.
Education
HIGH SCHOOL DIPLOMA -
OREM HIGH SCHOOL
Orem, UT05-2016
Skills
- Childcare experience
- Conflict Resolution and customer service
- Communication Skills and order picking
- Time management
- Quick learner and dependable
- Warehouse operations
- General labor and assembly line work
- Heavy lifting and packaging
- Pallet jack operation
- Creative thinking
- Landscape maintenance
Certification
- Driver's License
- CPR Certified
Languages
English, Fluent
Personal Information
Authorized To Work: US
Timeline
MENTAL HEALTH TECHNICIAN
UHS
12.2023 - Current
ORDER PULLER
GSP Companies
08.2021 - 05.2022
PRODUCTION WORKER
Mrs. Calls Candy Co
05.2020 - 07.2021
PRODUCTION WORKER/WAREHOUSE
Better Body Foods
11.2019 - 02.2020
CASHIER/CUSTOMER SERVICE/ASSISTANT MANAGER
Quick Quack Car Wash
11.2018 - 09.2019
HIGH SCHOOL DIPLOMA -
OREM HIGH SCHOOL