Bonnie Portman
Saint Joseph,MN
Summary
Dedicated Practice Manager known for motivating teams and ensuring clear communication. Experience in creating welcoming patient experiences and implementing effective operational systems to boost overall practice efficiency.
Overview
21
21
years of professional experience
Work History
Practice Manager
Heartland Dental
Saint Joseph, Missouri
05.2018 - Current
- Manage daily operations for multiple dental practices
- Motivating staff, delegating, coaching and resolving conflicts
- Creating a welcoming experience for patients
- Ensuring clear communication between all staff members
- Implementing systems
- Staff development
- Organization and attention to detail
- Adaptability and multitasking
- Focused on achieving goals to drive business success
Assistant Manager of Operations
American Eagle Outfitters, Inc
Saint Joseph, Missouri
10.2005 - 05.2018
- Coordinated staff schedules to optimize workforce productivity and ensure adequate coverage.
- Streamlined daily operations to boost workflow efficiency and customer satisfaction.
- Managed inventory to sustain optimal stock levels and enhance organization.
- Executed visual merchandising strategies to elevate product displays and increase customer engagement.
Education
Associate of Science - Criminal Justice
Vatterott College
MO12-2007
Skills
- Practice management
- Staff scheduling
- Conflict resolution
- Staff development
- Patient experience
- System implementation
- Customer relationship management
Timeline
Practice Manager
Heartland Dental
05.2018 - Current
Assistant Manager of Operations
American Eagle Outfitters, Inc
10.2005 - 05.2018
Associate of Science - Criminal Justice
Vatterott College