Professional Summary
Overview
Work History
Education
Skills
Timeline

Bonnie Rutledge

Mclaren Pediatric and Family Medicine
Redford,MI
19
years of professional experience

I am looking for a long term position with a great company that has opportunity for continued advancement. I have experience as a skilled Certified Nursing Assistant with expertise of development factors specific to adult and geriatric residents. Also familiar with advanced medical terminology and procedures. I have above average one on one customer service experience, being able to effectively diffuse tense situations that end in desirable outcomes. Open to new and different opportunities.

Work History

Medical Assistant

2 Years 6 Months
Comprehensive Integrative Health Care | 06.2022 - 12.2024
  • Performed medical records management, including filing, organizing and scanning documents.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Medical Assistant

1 Year 7 Months
Mclaren Pediatric and Family Medicine | 02.2025 - 09.2026
  • Collected patient histories, vital signs, and medication updates for integrative care visits.
  • Prepared exam rooms, cleaned instruments, and maintained clinical supplies for daily patient flow.
  • Recorded documentation in electronic health records with accuracy and confidentiality.
  • Assisted providers with patient intake, procedure setup, and after-visit instructions.
  • Coordinated appointment scheduling, reminders, and front-desk patient communication.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Nursing Aide

9 Months
Heartland Health Care Center | 06.2016 - 03.2017
  • Maintain accurate records of patient care, condition, progress and concerns.
  • Monitor vital signs, such as blood pressure and pulse.
  • Assist patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Help patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintain a clean, healthy and safe environment.
  • Assist with patient transfer and ambulation.
  • Assist nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Document objective data and routine aspects of patient care.
  • Collect patient specimens and data, including vital signs, input/output and other delegated measurements.

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Nursing Aide

2 Years 1 Month
Medilodge of Sterling Heights | 01.2014 - 02.2016
  • Monitored vital signs, such as blood pressure and pulse.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Assisted patients with ambulation and crutch walking.
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Helped residents programming goals and increase their independence.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.

Teachers Aide

Child Care Center | undefined09.2013

  • Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
  • Assisted the classroom teacher in supervising snack time and indoor and outdoor play.
  • Led reading and arts and crafts lessons.
  • Relieved the classroom teacher during breaks.
  • Reported on student progress, behavior and social skills to parents.
  • Graded tests and papers and recorded grades for teaching staff.

Assembly Line

Kelly Services | undefined02.2012
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Used item numbers to properly stock warehouse.
  • Work Orders
  • Structural Metal Products
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Tight Deadlines

Office Assistant

1 Year 8 Months
Jared W. Finney High School | 08.2007 - 04.2009
  • Greeted Customers
  • Data Entry
  • Customer Satisfaction
  • Customer Assistance
  • Communication Skills
  • Handles Multiple Responsibilities
  • Strong Organizational Skills
  • Excellent Customer Service

Education

High School Diploma

Jared W. Finney High School | 4180 Marlborough St, Detroit, MI, 48215 | 2009

Skills

CPR/First Aid certified
CNA license
Phlebotomy Technician
Customer service
Quick problem solver
Cash transaction experience
Medical terminology knowledge
Mobility assistance
MS Office applications
Conflict resolution techniques

Timeline

Medical Assistant

Mclaren Pediatric and Family Medicine
02.2025 - 09.2026Read More

Medical Assistant

Comprehensive Integrative Health Care
06.2022 - 12.2024Read More

Nursing Aide

Heartland Health Care Center
06.2016 - 03.2017Read More

Nursing Aide

Medilodge of Sterling Heights
01.2014 - 02.2016Read More

Office Assistant

Jared W. Finney High School
08.2007 - 04.2009Read More

Jared W. Finney High School

High School Diploma
Read More

Assembly Line

Kelly Services
02.2012Read More

Teachers Aide

Child Care Center
09.2013Read More
Bonnie Rutledge