I am looking for a long term position with a great company that has opportunity for continued advancement. I have experience as a skilled Certified Nursing Assistant with expertise of development factors specific to adult and geriatric residents. Also familiar with advanced medical terminology and procedures. I have above average one on one customer service experience, being able to effectively diffuse tense situations that end in desirable outcomes. Open to new and different opportunities.
Work History
Medical Assistant
2 Years 6 Months
Comprehensive Integrative Health Care | 06.2022 - 12.2024
Performed medical records management, including filing, organizing and scanning documents.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Collected and documented patient medical information such as blood pressure and weight.
Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
1 Year 7 Months
Mclaren Pediatric and Family Medicine | 02.2025 - 09.2026
Collected patient histories, vital signs, and medication updates for integrative care visits.
Prepared exam rooms, cleaned instruments, and maintained clinical supplies for daily patient flow.
Recorded documentation in electronic health records with accuracy and confidentiality.
Assisted providers with patient intake, procedure setup, and after-visit instructions.
Coordinated appointment scheduling, reminders, and front-desk patient communication.
Sanitized, restocked, and organized exam rooms and medical equipment.
Nursing Aide
9 Months
Heartland Health Care Center | 06.2016 - 03.2017
Maintain accurate records of patient care, condition, progress and concerns.
Monitor vital signs, such as blood pressure and pulse.
Assist patients with bathing, oral hygiene, grooming, feeding and elimination.
Help patients move in and out of beds, baths, wheelchairs and automobiles.
Maintain a clean, healthy and safe environment.
Assist with patient transfer and ambulation.
Assist nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
Document objective data and routine aspects of patient care.
Collect patient specimens and data, including vital signs, input/output and other delegated measurements.
Nursing Aide
2 Years 1 Month
Medilodge of Sterling Heights | 01.2014 - 02.2016
Monitored vital signs, such as blood pressure and pulse.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Followed safe lifting techniques and individual resident lifting instructions.
Assisted patients with ambulation and crutch walking.
Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
Helped residents programming goals and increase their independence.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
Teachers Aide
Child Care Center | undefined09.2013
Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
Assisted the classroom teacher in supervising snack time and indoor and outdoor play.
Led reading and arts and crafts lessons.
Relieved the classroom teacher during breaks.
Reported on student progress, behavior and social skills to parents.
Graded tests and papers and recorded grades for teaching staff.
Assembly Line
Kelly Services | undefined02.2012
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Used item numbers to properly stock warehouse.
Work Orders
Structural Metal Products
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Tight Deadlines
Office Assistant
1 Year 8 Months
Jared W. Finney High School | 08.2007 - 04.2009
Greeted Customers
Data Entry
Customer Satisfaction
Customer Assistance
Communication Skills
Handles Multiple Responsibilities
Strong Organizational Skills
Excellent Customer Service
Education
High School Diploma
Jared W. Finney High School | 4180 Marlborough St, Detroit, MI, 48215 | 2009