Bonnie Christina Parker
Lisbon,CT
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Experienced with emergency medical care, patient assessment, and on-scene stabilization. Utilizes quick decision-making and efficient treatment strategies to ensure patient safety. Knowledge of emergency protocols and procedures ensures high standards of care in critical situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Driver
Uber
06.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Direct Support Professional
Journey Found
12.2024 - 03.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
Cashier
Petco
09.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
Technician and Sales
Valvoline
02.2022 - 04.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Technician
Valvoline
02.2021 - 08.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Team Member
Shake Shack
08.2020 - 11.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
EMT - Emergency Medical Technician
EMT
Smithfield, VA12-2023
High School Diploma -
Allen High School
Allen, TX05-2021
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Closing sales
- Supporting sales staff
- Active listening
- Critical thinking
Accomplishments
- Achieved 6th place in the Texas high school German competition through effectively creating a German art piece.
Certification
- EMT - Certified Emergency Medical Technician
- NREMT - Nationally Certified Emergency Medical Technician
Languages
German
Elementary
Japanese
Limited Working
Timeline
Direct Support Professional
Journey Found
12.2024 - 03.2025
Cashier
Petco
09.2023 - 12.2023
Driver
Uber
06.2022 - Current
Technician and Sales
Valvoline
02.2022 - 04.2022
Technician
Valvoline
02.2021 - 08.2021
Team Member
Shake Shack
08.2020 - 11.2020
EMT - Emergency Medical Technician
EMT
High School Diploma -
Allen High School
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