Boris Campos

• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.

July 20, 2012 to November 6, 2020.

July 14, 2022 to October 15, 2023.

• Lift kit installations.
  Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
• Diagnosis and fix suspension issues, also wheel Alignment through the use of computerized equipment and software systems.
• Provided exceptional customer service, addressing concerns or questions regarding vehicle maintenance needs effectively.
• Provide training for new employees on mastering new installation systems, implementing best practices, and adhering to protocols and regulations.
• Achieved on-time project completion through efficient time management and task prioritization.
• Inspected the equipment to assess the need for maintenance..
• Collaborated with team members to complete complex repairs, increasing overall shop productivity.
• Demonstrated versatility by working on various makes and models of vehicles, adapting techniques as needed for optimal results.
• Delivery customer's vehicle at the dealership on time and in excellent condition.
• Collected signatures from managers at the time of vehicle delivery.

• Educated customers regarding regular maintenance protocols to preserve vehicle condition.
• Developed estimates by costing materials, supplies, and labor.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Collaborated with technicians shop such as repair, installation and wheel alignment to expedite necessary repairs, minimizing downtime for customers'' vehicles.