Boris Fortes
Missouri City,TX
Summary
Dynamic team leader with expertise in motivating teams, problem-solving, and workload balancing. Proven track record in improving operational efficiency and enhancing customer satisfaction in logistics and service environments.
Overview
10
10
years of professional experience
Work History
Inbound Team Lead
Carfree Logistics
Houston, TX
06.2025 - Current
- Led inbound logistics operations, ensuring timely and accurate processing of incoming shipments.
- Led inbound logistics team, optimizing workflow and improving delivery timelines.
- Mentored staff on best practices for inventory management and order processing.
- Implemented quality control measures, reducing errors in shipment preparation.
Automotive Service Technician
Walmart
Sugar Land, TX
10.2024 - 05.2025
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
- Conducted routine maintenance services, enhancing customer satisfaction and vehicle reliability.
- Collaborated with team members to streamline service workflows and improve turnaround times.
- Utilized diagnostic tools to troubleshoot complex automotive issues effectively.
Commercial Director
Adoquin Constructions
La Havana, Cuba
03.2016 - 02.2024
- Developed and implemented strategic business plans to drive revenue growth and market expansion.
- Managed key client relationships, ensuring high levels of satisfaction and retention through effective communication.
- Analyzed market trends and competitor strategies to inform decision-making and identify new opportunities.
- Led cross-functional teams in executing large-scale construction projects, ensuring alignment with organizational objectives.
Education
GED -
Cienfuegos University
Cienfuegos, Cuba06.2006
Skills
- Team motivation
- Workload balancing
- Stress tolerance
- Coaching and mentoring
- Staff scheduling
- Problem-solving skills
- Resolving issues
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Inbound Team Lead
Carfree Logistics
06.2025 - Current
Automotive Service Technician
Walmart
10.2024 - 05.2025
Commercial Director
Adoquin Constructions
03.2016 - 02.2024
GED -
Cienfuegos University