Summary
Overview
Work History
Education
Skills
References
Timeline
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Boris Rentzer

Staten Island,NY

Summary

Seasoned Certified Debt Specialist with a proven track record at National Debt Relief, adept in Salesforce and telephone sales. Expert in elevating sales team performance and financial consultation, demonstrating a unique blend of strategic planning and interpersonal skills. Achieved significant improvements in debt settlement program enrollments, showcasing leadership and a commitment to excellence.

Overview

27
27
years of professional experience

Work History

Certified Debt Specialist

United Settlement
New York, NY
06.2024 - Current
  • Provided clients with professional financial consultation
  • Ensured enrollment of qualified candidates into debt Settlement program
  • Utilized systems for intended business use
  • Maintained privacy of data as required
  • Assisted in training new sales personnel

Sales Conference Manager

National Debt Relief
New York, NY
12.2023 - 06.2024
  • Created and presented monthly reports to management on sales performance.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Sales Team Lead

National Debt Relief
New York, NY
02.2016 - 12.2023
  • Developed and implemented strategies to improve sales team performance.
  • Coached and mentored sales representatives on best practices, customer service, and product knowledge.
  • Established quotas for individual team members and tracked their progress toward meeting those goals.
  • Provided clients with professional financial consultation
  • Ensured enrollment of qualified candidates into debt Settlement program

Certified Debt Specialist

National Debt Relief
New York, NY
11.2014 - 02.2016
  • Provided clients with professional financial consultation
  • Ensured enrollment of qualified candidates into debt Settlement program
  • Utilized systems for intended business use
  • Maintained privacy of data as required
  • Assisted in training new sales personnel

Collegebound Student Network
Staten Island, NY
01.2010 - 01.2014
  • Drove lead results through high volume and consistent student interactions
  • Ensured quality lead data is submitted
  • Utilized systems for intended business use
  • Maintained privacy of data as required
  • Train new personnel.el

Floor Manager

Club Mateem
Staten Island, NY
01.2004 - 01.2011
  • Managed day-to-day business operations
  • Planned weekly employee schedules
  • Kept track of inventory
  • Dealt with vendors
  • Handled customer complaints
  • Reconciled financial records
  • Trained new personnel

Managing Partner

Apple Ambulette Inc.
Long Island city, NY
01.2000 - 01.2004
  • Supervised the operation of twenty ambulettes and over 30 employees
  • Processed payroll
  • Reconciled financial records
  • Handled public relations
  • Created marketing campaigns and strategies
  • Performed dispatcher duties
  • Trained new personnel

General Manager/VP

Millenium Capital Management
New York, NY
01.1998 - 01.2001
  • Supervised over 40 sales representatives
  • Held weekly staff meetings
  • Dealt with compliance issues
  • Handled customer complaints
  • Trained new personnel

Education

WAGNER COLLEGE - Biology

WAGNER COLLEGE
Staten Island, NY
01.1993

Skills

  • MS Word
  • MS Excel
  • Powerpoint
  • Salesforce
  • Telephone sales
  • Fluent in Russian
  • Credit reporting
  • Debt settlement

References

Available upon request

Timeline

Certified Debt Specialist

United Settlement
06.2024 - Current

Sales Conference Manager

National Debt Relief
12.2023 - 06.2024

Sales Team Lead

National Debt Relief
02.2016 - 12.2023

Certified Debt Specialist

National Debt Relief
11.2014 - 02.2016

Collegebound Student Network
01.2010 - 01.2014

Floor Manager

Club Mateem
01.2004 - 01.2011

Managing Partner

Apple Ambulette Inc.
01.2000 - 01.2004

General Manager/VP

Millenium Capital Management
01.1998 - 01.2001

WAGNER COLLEGE - Biology

WAGNER COLLEGE
Boris Rentzer