Brittany Boss

• Handled sensitive HR paperwork, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls, email correspondence, and in person.
• Maintained accurate financial records in Quick Books by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets and invoicing.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Participated in ongoing professional development opportunities to stay current with best practices in early childhood education.
• Ensured children''s safety at all times by closely supervising indoor and outdoor activities, adhering to licensing regulations.
• Aided lead teacher with observation assessments which helped in identifying areas of improvement for each child.
• Implemented positive discipline techniques when necessary, promoting appropriate behavior among toddlers while respecting individual needs.

• Responded to customer calls and emails to answer questions about products and services.
• Sought out extra training opportunities to enhance customer relationship management abilities.
• Compiled status and performance reports for team leaders to address company strengths and weaknesses.

• Maintained confidentiality of children, family information and staff.
• Assisted in the creation of an inviting classroom space, utilizing engaging visuals and sensory materials tailored to infants'' interests and developmental stages.
• Collaborated with fellow educators to create consistent schedules, routines, and guidelines that fostered a sense of stability for infants.
• Maintained detailed records of each infant''s progress, identifying areas for improvement and adjusting lesson plans accordingly.

Service all needs to all checking, savings, debit, online banking, overdraft protection, mobile banking, CD's, and IRA's

• Order checks and debit cards and fix any problems the clients may have like refunded fees or offering another product that would benefit the client
• Greet clients when they enter the branch
• Serviced ATM every day
• Control of the vault on several occasions
• Call clients and scrub lists to expand more clients' relationship
• Refer Investments and mortgage clients.