Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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BOSTON BRIMHALL

Henderson,NV

Summary

Hardworking and reliable barista trainer focused on going above and beyond to support team and serve customers. Trained in customer service and offering top-notch communication abilities. Motivated to continue to learn and grow as a crew member, mate, or captain in the future. Verbal communication Working well with others from all ages, orientations, and backgrounds Leadership as a trainer Considered for management position

Crew Member at Trader Joes, Worked all areas of the floor as well as customer support, cashier, and restocking product.

Overview

7
7
years of professional experience

Work History

Crew Member

Trader Joe's
Henderson, Nevada
08.2021 - Current
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • handled large quantity payments.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.

Barista Trainer

Starbucks
Henderson, NV
10.2019 - 06.2021
  • Spoke to and interacted with new and regular customers
  • Maintained clean and sanitized workstation and complied with health and safety guidelines
  • Cleaned and restocked work and dining areas, emptying trash, and sanitizing equipment and utensils
  • Prepared sandwiches and baked goods, ground and blended coffee beans, brewed coffee and tea, and served items to customers
  • Welcomed customers, read menus with specials or new items, answered questions, and accepted orders and payments
  • Trained over 4 new partners to the best Starbucks standards.
  • Customer service and communicating as well as dealing with difficult customers or situations "Barista trainer circle" with other recommended trainers in Nevada for a conference

Food runner/ busser

Friendly
Mt. pleasant, SC
03.2017 - 05.2018


  • Open minded Extremely hard worker, Prepared dining room for customers by sanitizing and clearing tables quickly
  • Performed janitorial duties, including sweeping and mopping, taking out the trash, and restocking restrooms
  • Ran plates and trays over 10 lbs nightly, spoke with customers and helped regularly
  • Cleaned tables and set them up with new utensils often and quickly.
  • Helped kitchen with to go orders, helped expo with the line chef and get food out of the kitchen efficiently and accurately.

Education

Bachelor of Science - Criminology

Arizona State University

Skills

  • Food Production Processes
  • Handling Complaints
  • Payment Processing
  • Verbal and Written Communication
  • Employee Training and Supervision
  • Customer Service
  • Stocking and Replenishing
  • Cash Drawer Operations
  • Teamwork and Collaboration
  • Team Leadership

Accomplishments

Eagle Scout


Timeline

Crew Member

Trader Joe's
08.2021 - Current

Barista Trainer

Starbucks
10.2019 - 06.2021

Food runner/ busser

Friendly
03.2017 - 05.2018

Bachelor of Science - Criminology

Arizona State University

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BOSTON BRIMHALL