John Underwood
Salida,CA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Manteca, CA
01.2021 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Supported great dining and meal experiences for guests.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Cooked batches of food according to standard recipes.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Manteca High School
Manteca, CA05.2022
Skills
- Customer Service
- Kitchen Safety Standards
- Managing Orders and Deliveries
- Equipment Troubleshooting and Maintenance
- Serving and Bussing
- Clear Communication
- Stocking and Replenishing
- Food and Beverage Service
- Ingredient and Food Preparation
- Taking Orders
- Teamwork and Collaboration
- Supplies Monitoring and Restocking
- Food Production Processes
- Heavy Lifting
- Dependable and Cooperative
- Adaptability and Flexibility
- Coffee and Tea Service
- PPE Compliance
- Cleaning and Sanitizing
- Food Packaging and Labeling
- Daily Food Preparation
- Time Management
- Drive-Thru Operation
- Production Line Work
- Willingness to Learn
- Safe Food Handling
- Food Running
- Health and Safety Standards
- Resolving Complaints
- Crew Leadership
- Positive Company Representation
- Bakery Operations
- Waste Management
- Batch Cooking
- Server and Staff Support
- Server Support
- Preparing Food Items
- Setup and Breakdown Procedures
- Smoothie and Juice Preparation
- Valid Food Handlers Certification
- Updating Seasonal Menu
- Food Processing
- Doordash and Ubereats
- Raw Materials Handling
Hobbies
- Collaborative Team-Play
- Computers
- Reading
Timeline
Crew Member
McDonald's
01.2021 - Current
High School Diploma -
Manteca High School
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