Boston Evans
GRAVETTE,Arkansas
Summary
Dedicated professional with proven expertise in customer service and team building. Skilled in ensuring food safety compliance and maintaining high operational standards.
Overview
3
3
years of professional experience
Work History
Assistant manager
Wingstop
Rogers, AZ
09.2025 - Current
- Delivered exceptional customer service by resolving guest concerns efficiently.
- Monitored compliance with food safety standards and cleanliness protocols to maintain high operational quality.
- Trained new team members on company policies and procedures to enhance onboarding effectiveness.
- Guided junior staff on daily tasks and objectives to support team alignment and goal achievement.
- Completed thorough opening, closing, and shift change functions to uphold operational standards.
- Maintained adherence to safety regulations and internal policies consistently.
Customer Service Manager
Evans' Family Market
Neosho, Missouri
05.2023 - 07.2025
- Provided exceptional customer service to drive high levels of customer satisfaction.
- Delivered fast, friendly, knowledgeable service for routine inquiries and complaints, ensuring customer satisfaction.
- Maintained comprehensive knowledge of company products to resolve issues promptly.
- Implemented feedback systems to gather customer insights, enhancing service quality.
- Fostered positive work environment, boosting team morale and collaboration.
Education
Associate of Arts - Culinary Arts
Brightwater Culinary Academy
Bentonville, AR05-2028
Skills
- Food safety compliance
- Operational management
- Quality assurance
- Sales management
- Operational strategy
- Compliance monitoring
- Customer service
- Team building
- Team motivation
- Team collaboration
- Problem-solving
- Verbal and written communication
- Communication skills
Timeline
Assistant manager
Wingstop
09.2025 - Current
Customer Service Manager
Evans' Family Market
05.2023 - 07.2025
Associate of Arts - Culinary Arts
Brightwater Culinary Academy