Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills.
Overview
12
12
years of professional experience
Work History
Ramp Agent
PrimeFlight
Ontario , CA
03.2022 - Current
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Operated equipment while observing standard safety procedures.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Package Handler
United Parcel Service, UPS
Ontario, CA
12.2021 - 03.2022
Prevented load shifting or damage by using bracing and strapping techniques.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Safely transported hazardous items using Type equipment avoiding accidents and mishaps.
Inspected equipment and used troubleshooting approaches to keep machines operational.
Food Runner/Restaurant Busser
Disneyland Hotel/Steakhouse 55
Anaheim, CA
01.2017 - 03.2020
Confirmed speed of service for all food orders while minimizing errors and maintaining the company atmosphere
Trained new Cast Members
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Assisted preparation of food plates, overseeing quality and appearance.
Greeted and maintained relationships with regular guests.
Food Runner
The Resort at Pelican Hill (The Coliseum and Villa Clubhouse)
Newport, CA
08.2016 - 12.2016
Portioned, arranged, and garnished food, and served food to guests
Took food orders and relayed orders to kitchens or serving counters
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Trained in accordance with Forbes 5 star standards and fine dining etiquette
Caterer
Rouge Enterprises
Irvine, CA
02.2015 - 08.2016
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Maintained high standards of customer service during high-volume, fast-paced operations.
Assembled food orders while maintaining appropriate portion control.
Verified that prepared food met all standards for quality and quantity.
Delivery and Set Up
Silver Lining Catering
Irvine, CA
06.2009 - 07.2015
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Established long-term customer relationships through prompt and courteous service.
Education
High School Diploma -
Norco High School
A&P Certification
Spartan College of Aeronautics And Technology
Riverside, CA
Skills
Safety Procedures
FAA Regulations
Standards Compliance
Visual Inspections
Ground Support Services
Marshalling Aircraft
Inclement Weather Tolerance
Weight and Balance Determination
Live Cargo Handling
Aviation and Transportation
Timeline
Ramp Agent
PrimeFlight
03.2022 - Current
Package Handler
United Parcel Service, UPS
12.2021 - 03.2022
Food Runner/Restaurant Busser
Disneyland Hotel/Steakhouse 55
01.2017 - 03.2020
Food Runner
The Resort at Pelican Hill (The Coliseum and Villa Clubhouse)