BOUFELDJA DANOUNE

• Managed Two clients with a team of Five direct reports and effectively delegating each team to cross train each other to create a productive group
  • Initiated a weekly asset type presentation to build a shared knowledge team to expose different types of classes and subtypes of securities
  • Produced month-end pricing reports for each client on a monthly basis
  • Identified price exceptions, research currency and price movement, and perform price challenges if applicable
• Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
• Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
• Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
• Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
• Trained and supported new team members, maintaining culture of collaboration.
• Identified potential risks to develop mitigation plans and minimize impact on project timelines.
• Increased client satisfaction thorough analysis of project requirements and delivering high-quality results.

Regularly updated sheets and macros with new information that would possibly be necessary in the future
• Tracked and conducted research to resolve issues and respond to inquiries for external/internal clients
• Contacted internal departments and maintained accurate records of follow-up actions and client contact
• Reviewed and authenticated daily market activity, as well as doing research for other important inquiries
• Performed duties in Vendor App such as importing, and exporting excel files with current day market prices
• Advised client administrative support in an efficient and well-organized manner to Investment Managers
• Interacted with five clients for time-critical issues, during the pricing window agreed to with client
• Contacted different consumers and vendors with inquiries that needed to be resolved daily.