Bounetavy Darian Khounxay
Horsham,PA
Summary
Dynamic Group Leader at Penske Truck Leasing with a proven track record in employee development and performance monitoring. Enhanced team productivity through strategic delegation and continuous improvement initiatives, resulting in a significant boost in operational efficiency. Strong communicator with expertise in fostering relationships and mentoring, ensuring high-quality outcomes and job satisfaction.
Overview
8
8
years of professional experience
Work History
Group Leader
Penske Truck Leasing
02.2024 - Current
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Fostered culture of continuous improvement, encouraging innovation and adaptability among team members.
- Streamlined processes in the department, leading to increased efficiency and reduced operational costs.
- Conducted routine inspections to check quality and compliance with established specifications.
Lead Technician II
Penske Truck Leasing
04.2022 - 02.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
Technician II
Penske Truck Leasing
12.2020 - 04.2022
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Technician III
Penske Truck Leasing
08.2017 - 12.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
Diesel Knowledge - Medium And Heavy Duty Trucks
Universal Technical Institute
Exton, PA08-2016
High School Diploma -
Hatboro-Horsham Highschool
Horsham, PA06-2015
Skills
- Verbal and written communication
- Relationship building
- Continuous improvement
- Motivational skills
- Group and individual instruction
- Employee development
- Performance monitoring
Accomplishments
- Supervised team of 5 staff members.
Timeline
Group Leader
Penske Truck Leasing
02.2024 - Current
Lead Technician II
Penske Truck Leasing
04.2022 - 02.2024
Technician II
Penske Truck Leasing
12.2020 - 04.2022
Technician III
Penske Truck Leasing
08.2017 - 12.2020
Diesel Knowledge - Medium And Heavy Duty Trucks
Universal Technical Institute
High School Diploma -
Hatboro-Horsham Highschool
Similar Profiles
Cameron FinchCameron Finch
Branch Rental Manager at Penske Truck LeasingBranch Rental Manager at Penske Truck Leasing
IRFAN KEERYOIRFAN KEERYO
Operations Coordinator (finance) at Penske Truck LeasingOperations Coordinator (finance) at Penske Truck Leasing
Elvin PerezElvin Perez
Maintenance Supervisor at Penske Truck LeasingMaintenance Supervisor at Penske Truck Leasing
Benji GutsinBenji Gutsin
Senior Design Consultant and Salesperson at La-Z-Boy Furnishing GalleriesSenior Design Consultant and Salesperson at La-Z-Boy Furnishing Galleries
Helen ChelemenHelen Chelemen
Accounting Clerk at Leck Waste ServicesAccounting Clerk at Leck Waste Services