Bounetavy Darian Khounxay
Horsham,PA
Summary
Dynamic Group Leader at Penske Truck Leasing with a proven track record in employee development and performance monitoring. Enhanced team productivity through strategic delegation and continuous improvement initiatives, resulting in a significant boost in operational efficiency. Strong communicator with expertise in fostering relationships and mentoring, ensuring high-quality outcomes and job satisfaction.
Overview
8
8
years of professional experience
Work History
Group Leader
Penske Truck Leasing
02.2024 - Current
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Fostered culture of continuous improvement, encouraging innovation and adaptability among team members.
- Streamlined processes in the department, leading to increased efficiency and reduced operational costs.
- Conducted routine inspections to check quality and compliance with established specifications.
Lead Technician II
Penske Truck Leasing
04.2022 - 02.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
Technician II
Penske Truck Leasing
12.2020 - 04.2022
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Technician III
Penske Truck Leasing
08.2017 - 12.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
Diesel Knowledge - Medium And Heavy Duty Trucks
Universal Technical Institute
Exton, PA08-2016
High School Diploma -
Hatboro-Horsham Highschool
Horsham, PA06-2015
Skills
- Verbal and written communication
- Relationship building
- Continuous improvement
- Motivational skills
- Group and individual instruction
- Employee development
- Performance monitoring
Accomplishments
- Supervised team of 5 staff members.
Timeline
Group Leader
Penske Truck Leasing
02.2024 - Current
Lead Technician II
Penske Truck Leasing
04.2022 - 02.2024
Technician II
Penske Truck Leasing
12.2020 - 04.2022
Technician III
Penske Truck Leasing
08.2017 - 12.2020
Diesel Knowledge - Medium And Heavy Duty Trucks
Universal Technical Institute
High School Diploma -
Hatboro-Horsham Highschool
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