Boyad Doss

Proven Service Manager with a track record of turning customer complaints into opportunities for loyalty at every company i've worked for. Expert in team leadership and customer service management, I excel in multitasking and critical thinking, ensuring high-quality workmanship and improved service report metrics. Skilled in employee training and budget management, I consistently meet business goals. Seasoned Service Manager bringing 30 years of heavy eq & heavy truck experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.

• texas masonic lodge #859

service manager level 100 & 200 Case corporation

service manager master level International truck

formerly held all required certifications for Case IH,Case CE,Kobelco,Tadano crane,Broderson crane, heavy equipment repair.

as a youth growing up in northeast texas, hunting and fishing were simply a right of passage, we hunted each season responsibly and within the guidelines of the texas game and fish requirements, we generally fished as much as possible, weather permitting, from bass fishing to trotlining, and just about everything in between, these hobbies occupied most of our time growing up, consequently keeping us out of mischief as young men, as ive grown older i tend to consistently fish for crappie and catfish.

i've coached my two younger sons primarily in baseball and football, jackson since age 3 and logan since age 7, even coaching soccer for logan for one season, knowing nothing about the sport, requiring a ton of reading and yes, youtube videos about youth soccer, i cant say we were over successful, but had a great time learning a new sport and competing.