Bracha Sassoon

• Develop and implement HR onboarding, tracking, and support systems, establishing core HR infrastructure in a fast-growing startup.
• Manage onboarding and employee support for Behavior Technicians from hire through client placement, ensuring smooth integration and ongoing support.
• Coordinate BCBA credentialing to ensure compliance with organizational and insurance requirements.
• Oversee benefits administration, insurance processes, and daily HR operations.
• Oversee employee attendance and performance management processes, ensuring accurate HR records and reporting.
• Support employee relations by addressing workplace concerns and promoting engagement and retention.
• Assist with HR policies, procedures, and training initiatives to support organizational consistency and growth.

• Oversaw therapist scheduling and daily case assignments to ensure timely service delivery and continuity of care.

• Facilitated communication between clients, families, and staff, addressing concerns and supporting consistent service coordination.

• Assisted with interviewing and recruitment of therapists to support caseload coverage and staffing needs.

• Coordinated with insurance providers and reviewed authorization and service data to support case management and resolve coverage issues.

• Conducted performance check-ins and provided feedback to therapists to support service quality and professional development.