Dedicated professional with strong customer service skills, ensuring a welcoming environment and effective communication. Proven ability to advocate for clients and maintain attention to detail in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Bartender
Rafters
Saint Simons Island, Georgia
12.2024 - 01.2026
Maintained cleanliness and organization of the bar area throughout shifts.
Provided excellent customer service, ensuring a welcoming atmosphere for guests.
Handled cash transactions and processed payments accurately at the bar register.
Assisted in training new bartenders on menu items and service standards.
Performed opening and closing duties including restocking supplies.
VIP Server
Ziggy Mahonies
Saint Simons Island, Georgia
05.2023 - 01.2025
Managed reservations and seating arrangements for high-profile clientele.
Maintained extensive knowledge of menu items and drink pairings for guests.
Assisted in coordinating special events and private parties at the venue.
Ensured cleanliness and organization of dining areas for an upscale experience.
Case Manager
Unison Behavioral Health
Waycross, Georgia
10.2022 - 11.2023
Facilitated communication between clients, families, and service providers effectively.
Advocated for clients by connecting them with community resources and support services.
Monitored client progress through regular assessments and follow-up meetings.
Documented case notes accurately in compliance with organizational policies and procedures.
Provided crisis intervention support to clients experiencing immediate challenges.
Data Entry Specialist
Unison Behavioral Health
Waycross, Georgia
10.2021 - 10.2022
Verified accuracy of data entries and corrected discrepancies as needed.
Processed confidential patient information while adhering to HIPAA regulations.
Collaborated with healthcare team to ensure timely data updates.
Created and organized digital files for easy access and retrieval.
Supported administrative tasks such as scheduling appointments and managing communications.
Medical Records Clerk
Elite Primary Care
Waycross, Georgia
03.2021 - 10.2021
Maintained accurate patient records using electronic medical record systems.
Processed and organized medical documents for easy access by healthcare providers.
Ensured compliance with HIPAA regulations for patient confidentiality and data security.
Assisted in scheduling appointments and managing patient flow in the office.
Department Lead
Hobby Lobby
Waycross, Georgia
06.2020 - 03.2021
Managed inventory levels to maintain product availability and organization.
Trained new employees on store policies, procedures, and customer service standards.
Conducted regular audits of merchandise displays for compliance with company standards.
Collaborated with management on promotional strategies and merchandising initiatives.