Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Brad Bacchetti

Milltown,New Jersey

Summary

  • Experienced in Customer Service, Microsoft Office, and Time Management
  • Can multitask/switch gears effectively in all environments.
  • Always curious; looking to find the why in things, and if they can be improved.
  • Self starter with a goal oriented mindset, and extremely focused work ethic.

Overview

8
8
years of professional experience

Work History

Customer Account Advisor

Bet365
Marlton, NJ
01.2024 - Current
  • Provide consistent support and resolutions to customer queries.
  • Effectively uphold the company's standards across all methods of contact.
  • Display productive time managment skiils and attention to detail

Account Coordinator/Customer Service(Promotion)

Reliable Healthcare Logistics(Formerly Woodfield)
Dayton, NJ
08.2022 - 12.2023
  • Managed client relationships by providing timely responses to inquiries.
  • Contacted proper individuals when issues required escalation.
  • Main and only customer service rep for all of the facilities clients. Ability to balance multiple customer support requests in short order.
  • Training of new employees(warehouse and administrative) until they routinely meet the company's expectations.
  • Scheduling of shipments with desired couriers of their clients.
  • Identified discrepancies in customer accounts, resolved issues promptly, and updated records accordingly.
  • Weekly meetings with clients as well as management to gage upcoming workload or discuss projects.
  • Ability to multitask,service, and communicate with the 20+ clients of the 3PL.
  • Keep track of inventory for the 20+ clients of the company, as well as provide full inventory reports to clients.
  • Process orders in and outbound for all of the company's clients.
  • Delegate work to Warehouse team(inbound and outbound orders,inventory moves, cleaning tasks, machine maintenance, cycle counts).
  • Lead full cycle counts of inventory for clients.
  • Assist management with month end reporting for billing.
  • Open/close facility when management unable.
  • Basic Microsoft Office capacity, extremely well versed in the company's inventory program datex. Susceptible to quickly learning computer programs.

Account Coordinator

Woodfield Distribution LLC
Dayton, NJ
12.2020 - 08.2022
  • Managed client relationships by providing timely responses to inquiries.
  • Weekly meetings with clients as well as management to gage a weeks workload or discuss projects.
  • Ability to multitask,service, and communicate with the 20+ clients of the 3PL.
  • Keep track of inventory for the 20+ clients of the company, as well as provide full inventory reports to clients.
  • Process orders in and outbound for all of the company's clients.
  • Delegate work to Warehouse team(inbound and outbound orders,inventory moves, cleaning tasks, machine maintenance, cycle counts).
  • Assist with full cycle counts of inventory for clients.
  • Assist management with month end reporting for billing.
  • Open/close facility when management unable.
  • Basic Microsoft Office capacity, extremely well versed in the company's inventory program datex. capable of quickly learning computer programs.

Golf Course Maintenance/Assistant to Superintendent

Clearbrook Golf Course(Spirit Golf Company)
Monroe, NJ
03.2018 - 12.2020
  • All lawn maintenance/ landscape responsibility a golf course entails
  • Certain mechanical responsibility on lawn equipment
  • Fully responsible for the course in the absence of the Superintendent
  • Receiving and signing for machine parts and other inventory needed for the job
  • Responsible for packaging and sending equipment needed for repair to other courses managed by the company
  • Performed necessary customer services tasks for patrons in need on the golf course.

South Jersey Culture And History Editing Intern

Stockton University
01.2020 - 05.2020
  • Worked as a co-editor on various articles within the publications
  • Learned the day to day operations of an editor for a major author or publication
  • Worked as a fact checker on a historical novel, having to communicate extensively with the author and people interviewed for the novel in person and through email.

Golf Maintenance Employee

Middlesex County Improvement Authority
04.2016 - 09.2018
  • Same general responsibilities as Clearbrook Golf Course
  • Responsibilities carried out at any of the 3 golf courses managed by the company.

Education

BA - Communications studies

Stockton University-Galloway, New Jersey
05.2020

AAS - Liberal Arts, Communications

Middlesex County College-Edison, NJ
05.2018

Skills

  • Account Oversight
  • Logistics Support
  • Order Management
  • Customer Service
  • Relationship Building
  • Scheduling
  • Data Entry
  • Inventory Management
  • Staff Training
  • Motivational Leadership
  • Microsoft Office
  • Goal Setting
  • Report Preparation
  • Customer Service Management

Volunteer Experience

Stockton University, South Jersey Culture And History Editing Intern, 01/2020, 05/2020, Worked as a co-editor on various articles within the publications., Learned the day to day operations of an editor for a major author or publication., Worked as a fact checker on a historical novel, having to communicate extensively with the author and people interviewed for the novel in person and through email.

Timeline

Customer Account Advisor

Bet365
01.2024 - Current

Account Coordinator/Customer Service(Promotion)

Reliable Healthcare Logistics(Formerly Woodfield)
08.2022 - 12.2023

Account Coordinator

Woodfield Distribution LLC
12.2020 - 08.2022

South Jersey Culture And History Editing Intern

Stockton University
01.2020 - 05.2020

Golf Course Maintenance/Assistant to Superintendent

Clearbrook Golf Course(Spirit Golf Company)
03.2018 - 12.2020

Golf Maintenance Employee

Middlesex County Improvement Authority
04.2016 - 09.2018

BA - Communications studies

Stockton University-Galloway, New Jersey

AAS - Liberal Arts, Communications

Middlesex County College-Edison, NJ

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Brad Bacchetti