Dedicated and results-driven customer service and operations professional with experience in account management, delivery operations, inventory control, collections, sales support, and customer relations. Proven ability to build strong customer relationships, meet performance goals, manage logistics, and support business operations in fast-paced environments.
Work History
Customer Account Advisor
6 Months
Aaron's | 01.2026 - Current
Manage customer accounts and maintain positive client relationships.
Process payment collections and resolve account inquiries professionally.
Deliver, install, and set up furniture, appliances, and electronics.
Maintain showroom presentation, inventory accuracy, and merchandise organization.
Responsible for delivering appliances, electronics, furniture and household merchandise while ensuring professional customer service and on-time delivery.
DOT Certified. Operated company vehicle for extended periods of time.
Able to lift 50 lbs and upward.
Led initiatives focused on improving overall customer experience and operational efficiency.
Freelance Photographer
13 Years 5 Months
Toshi Films | 02.2013 - Current
Provide photography services for events, businesses, and private clients.
Delivery Technician
2 Years 4 Months
Buddy's Home Furnishings | 08.2023 - 12.2025
Delivered furniture and appliances while ensuring exceptional customer service.
Conducted monthly inventory counts and maintained inventory accuracy.
Assisted with collections and recovery of rental merchandise.
Supported sales initiatives and achieved performance goals.
Delivery Driver (Top Dasher)
4 Years 11 Months
DoorDash | 09.2018 - 08.2023
Provided timely delivery services and maintained high customer satisfaction.
Earned Top Dasher recognition through outstanding performance.
Lot Porter
8 Months
National Express | 09.2017 - 05.2018
Supported fleet operations through vehicle movement and inspections.
Electronics Team Member
9 Months
Target | 06.2015 - 03.2016
Assisted customers with electronics purchases and product comparisons.