Bill Lewellen
Glendale,AZ
Summary
With a strong background in military police work and experience running a successful painting business, this candidate has developed a diverse skill set encompassing leadership and entrepreneurship. Two years as a military police officer in Panama honed their ability to handle high-pressure situations and maintain discipline. Managing a business alongside their uncle further enhanced their business acumen and taught them the importance of effective communication and teamwork. Combining military background with an entrepreneurial spirit, this candidate seeks new opportunities to apply their skills and contribute to the success of a dynamic organization.
Overview
10
10
years of professional experience
Work History
Customer account advisor
Consumer cellular inc
05.2023 - 09.2024
- Provided excellent customer service in a remote setting
- Assist customers with technical support and account information
- Assistance with making payments and making payment arrangements.
- Improved customer satisfaction by addressing and resolving account issues promptly and professionally.
- Provided exceptional service by quickly identifying client needs and offering appropriate solutions or recommendations.
- Increased overall revenue with upselling techniques and product knowledge, tailored to individual customer needs.
- Enhanced customer retention through proactive communication and personalized account management.
Tire Sales and Laborer
Mike's Tire Service
01.2015 - 09.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Cashier
Walmart
11.2020 - 05.2023
- Provide top notch customer service in a grocery store setting
- Make payment transactions
- Bag groceries, keep register area clean
- Worked self checkout due to losses.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Received diploma - General studies
Sterling heights high
Sterling heights, MichiganSkills
- Computer skills
- Customer service skills
- Professionalism and Etiquette
- Client Retention Strategies
- Up-selling techniques
- Customer Service
- Problem-solving skills
- Time Management
- Attention to Detail
Timeline
Customer account advisor
Consumer cellular inc
05.2023 - 09.2024
Cashier
Walmart
11.2020 - 05.2023
Tire Sales and Laborer
Mike's Tire Service
01.2015 - 09.2020
Received diploma - General studies
Sterling heights high
Similar Profiles
Michael SawyerMichael Sawyer
Customer Service Representative at Consumer CellularCustomer Service Representative at Consumer Cellular
Laura GarguiloLaura Garguilo
Customer Service Representative at Consumer CellularCustomer Service Representative at Consumer Cellular
Ana OrtegaAna Ortega
Digital Care Representative at Consumer CellularDigital Care Representative at Consumer Cellular
Shayna ThompsonShayna Thompson
Senior Paralegal at Gravis LawSenior Paralegal at Gravis Law
Deborah L. BeggsDeborah L. Beggs
Exceptional Learner Program Coordinator at West Valley Christian SchoolExceptional Learner Program Coordinator at West Valley Christian School