Brad Gustafson
Tuttle
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, and ensuring high standards.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Possesses versatile skills in project management, and problem-solving. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to achieve positive results.
Overview
23
23
years of professional experience
Work History
Inside Sales Representative
SCP
04.2021 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Owner,Operator, Lead Service Technician
Waves Pool Service
06.2003 - 04.2021
- Oversaw daily operations, ensuring efficient pool maintenance and customer satisfaction.
- Developed and implemented strategic marketing initiatives to increase client base and service visibility.
- Trained and mentored staff on best practices for pool care and customer interaction.
- Managed inventory, optimizing supply chain processes for cost-effectiveness and timely service delivery.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Operated pool maintenance equipment to ensure optimal water quality and cleanliness.
- Conducted regular inspections of pool facilities to identify maintenance needs and safety hazards.
- Implemented preventive maintenance schedules, reducing service interruptions and improving client satisfaction.
- Monitored chemical levels in pools, ensuring compliance with health regulations for safe swimming environments.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Conducted preventive maintenance on equipment to reduce repair costs.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
- Improved product quality with meticulous attention to detail during inspection and sorting processes.
- Retained accurate records of purchases, titles and sales.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Managed inventory levels of chemicals and supplies, ensuring timely availability for uninterrupted service delivery.
Education
Bachelor of Arts - Physical Education Concentration On Sports Medicin
Radford University
Radford, VA06-2003
Skills
- Product knowledge
- Email and phone etiquette
- Organized and efficient
- Driven
- Database management
- Excellent communication
- Active listening
- Problem-solving
Timeline
Inside Sales Representative
SCP
04.2021 - Current
Owner,Operator, Lead Service Technician
Waves Pool Service
06.2003 - 04.2021
Bachelor of Arts - Physical Education Concentration On Sports Medicin
Radford University