Brad Morgan
Mosinee
Summary
Dynamic Store Manager with extensive experience at GameStop, excelling in employee training and inventory management. Proven track record of transforming multiple locations into top performers, achieving consistent KPI excellence. Adept at team building and leadership development, fostering high-performing teams that drive sales and enhance customer relationships.
Overview
3
3
years of professional experience
Work History
Store Manager 2 + Coach
GameStop
Bloomingdale
10.2024 - Current
- Managed multiple GameStop locations effectively by hiring, training, and providing consistent top-performing locations in both KPIs and operating profit.
- Achieved the title of 'Store Manager Coach' - The duties involved training newly hired or promoted store managers, assisting in hiring staff, and helping reset the store to give the new manager a 'Clean Slate.'
- If the current DM was not available, I would fill in, answer questions, handle customer issues in a timely manner, and lead the district in their absence.
- During this time, I was also still in the 'Hipo' program, a program dedicated to developing high-value talent to become future district managers.
- Held conference 'performance training' calls with keyholders to train them on how to sell our membership effectively, and how to sell other services we provide.
- Executed store audits, with a scale from 0-100 to show and train other store managers what their opportunities for improvement are, left consistent feedback using Workday to track progress, and would follow up every 30 days until completion.
- All other experience below connects to every position I've held at GameStop.
Store Manager 2
GameStop
Roseville
05.2023 - 12.2024
- Managed multiple GameStop locations.
- Oversaw two complete staffs, and managed performance, operations, and maintained smooth workflow.
- Consistently produced top-performing locations in KPIs and in volume. Both locations finished in the top 50 in the company for three quarters straight.
- Held hiring events for nearby locations and assisted with training, including producing multiple high-performing current store managers.
- I was invited to GameStop's 'Hipo' program, which is preparing for the role of District Manager.
- Managed payroll and bank information for both locations.
- Delegated effectively, maintained a high level of inventory control by using programs like Power BI, alongside homegrown software provided by GameStop.
- Took control of five different GameStop locations, rebuilt them into perennial top performers, and trained multiple great store managers who still carry out my mission of building the best GameStop's around.
Store Manager
GameStop
Marshfield
01.2023 - 04.2023
- Trained and supervised staff on company policies and customer service standards.
- Maintained cleanliness and organization of the store environment for safety compliance.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Mosinee High School
Mosinee, WI06-2017
Some College (No Degree) - Human Resources and Business Management
University of Wisconsin, Oshkosh
Oshkosh, WISkills
- Employee training
- Inventory management
- Payroll administration
- Visual merchandising
- Performance evaluation
- Customer relationship management
- Team building
- Leadership development
- Marketing and promotions
References
References available upon request.
Timeline
Store Manager 2 + Coach
GameStop
10.2024 - Current
Store Manager 2
GameStop
05.2023 - 12.2024
Store Manager
GameStop
01.2023 - 04.2023
High School Diploma -
Mosinee High School
Some College (No Degree) - Human Resources and Business Management
University of Wisconsin, Oshkosh