Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Brad Muehlberger

Edgemere,Maryland

Summary

Seasoned Branch and Operations Manager and talented leader with twenty six years of experience applying exceptional planning and problem solving abilities toward enhancing business plans and day-to-day activities. Results driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operations Manager

RPS Carpet and Wholesale Flooring
09.2024 - 04.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Handled staff training initiatives aimed at enhancing the skills of the workforce to meet dynamic industry demands.

Floorcovering Branch Manager

Sherwin-Williams
04.1999 - 07.2024
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
  • Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
  • Complied with established internal controls and policies.
  • Supported financial director with special projects and additional job duties.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

Skills

  • Problem solving
  • Team leadership
  • Work flow planning
  • Superb time management skills
  • Warehouse operations
  • Procedure development
  • Onboarding and orientation
  • Operations management
  • Customer service
  • Policies and procedures implementation

Accomplishments

  • Earned the “President's Award" in 2022 and 2005 for surpassing budgeted sales and profit goals.
  • Earned the "Master's Award" in 2004 for surpassing budgeted sales and profit goals.
  • Earned "Manager of the Year" in 2022.
  • Used Microsoft Excel to develop inventory tracking spreadsheets that was used throughout the district
  • Worked with Senior Management to develop and test a contract tracking and utilization program that was then implemented by the entire company

Certification

  • Certified Train the Trainer for Sherwin-Williams
  • Certified Forklift Operator

Timeline

Operations Manager

RPS Carpet and Wholesale Flooring
09.2024 - 04.2025

Floorcovering Branch Manager

Sherwin-Williams
04.1999 - 07.2024

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Brad Muehlberger