Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
LANSCAPER
Generic
Cecil Andino

Cecil Andino

SEE RESUME INFORMATION
Winter Haven,FL

Summary

Dynamic sales professional with extensive experience at Bob's Carpet and Flooring, excelling in customer service and relationship building. Bilingual in Spanish and English, I consistently achieved sales targets through effective communication and teamwork, enhancing customer satisfaction and loyalty. Proven ability to implement strategic marketing initiatives that drive revenue growth.

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Industrious [Job Title] offering [Number] years of bakery industry experience ready to add value to [Company] team. Well-versed in processing accurate sales transactions and providing superior customer service.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

23
23
years of professional experience
1
1
Certification
5
5
years of post-secondary education

Work History

SALES ASSOCIATE AND WAREHOUSE

Bob's Carpet And Flooring
01.2010 - 12.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

REAL ESTATE SALES ASSOCIATED

FLORIDA REAL ESTATE LINCENSE POLK COUNTY
01.2007 - 12.2011
  • Developed strong relationships with clients by providing exceptional customer service and timely communication.
  • Conducted open houses to showcase properties, generating interest and attracting potential buyers.
  • Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
  • Communicated with clients to understand property needs and preferences.
  • Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
  • Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Generated leads through networking events, building a strong referral base for future business opportunities.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Provided guidance to first-time homebuyers, ensuring a smooth process from beginning to end.
  • Continuously improved professional skills through attending seminars, workshops, and conferences to stay informed on industry trends and best practices.
  • Negotiated favorable contract terms for clients, resulting in successful closings and increased client satisfaction.
  • Utilized social media marketing strategies to promote properties, reaching a wider audience and increasing inquiries.
  • Prepared comprehensive comparative market analyses for clients, helping them make informed decisions about their property''s value.
  • Assisted clients with preparing their homes for sale by offering advice on staging and minor improvements that increase value.
  • Guided clients through due diligence periods by addressing concerns promptly and efficiently resolving any issues that arose during negotiations or inspections.
  • Maximized property exposure with professional photography services, eye-catching marketing materials, and targeted online advertisements.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Coordinated appointments to show marketed properties.
  • Expanded client base by actively participating in industry-related organizations and events, fostering connections within the local real estate community.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Collaborated with fellow real estate agents to share listings and find the perfect match for both buyers and sellers.
  • Increased property sales by conducting thorough market research and identifying potential buyers.
  • Assisted sellers in navigating the complexities of short sales and foreclosures, providing support and guidance throughout each step of the process.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Worked closely with mortgage brokers to ensure financing options were available and understood by clients throughout the transaction process.
  • Informed home buyer of sales, construction and warranty processes.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advertised client properties through websites, social media, and real estate guides.
  • Negotiated, facilitated, and managed real estate transactions.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Advised clients on market conditions and property value for informed decision-making.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Presented purchase offers to sellers for consideration.
  • Reviewed market research data and changed sales plans accordingly.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Developed new business and managed new and existing clients.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Prepared and presented contracts and other legal documents to clients.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Collaborated with stakeholders to complete property sales and purchases.

CUSTOMER SERVICE FOR DME EQUIPMENT

MOBILITY SPECIALIST
02.2005 - 01.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

OWNER

MARIA'S SPANISH CAFE
06.2005 - 06.2008
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
  • Expanded business into new markets, cond
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.

OWNER OF LITTLE SMILES CHILDCARE CENTER

LITTLE SMILES CHILDCARE CENTER
01.2000 - 01.2005
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
  • Expanded business into new markets, cond
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.

MILLER HOME CARE PHARMACY

Customer Service Department
01.1998 - 01.2003
  • Seasoned cut lumber to prevent wood shrinkage or warping.
  • Operated forklift to load, unload and move timber supplies from one destination to another.
  • Sorted and arranged logs and timber according to sizes and wood type to allow for easy identification.
  • Guided lumber from sawing machine into conveyor to transport material to trimmer saw.
  • Used power saws, circular saws and sanders to cut and trim raw logs into desired sizes and shapes.
  • Rolled logs onto carriages and adjusted position of logs to cut wood according to set dimensions.
  • Conducted inspection of logs to identify defects and indicate areas for removal.
  • Preserved unprocessed logs by temporarily placing logs in water ponds.
  • Utilized kiln machines to dry and extract water from lumber.
  • Maintained accurate records of processed and unprocessed logs and inventory using [Software] and [Software].
  • Applied preservatives on surface of lumber to protect against wood pests and moisture.
  • Used trimmer to straighten edges of cut lumber.
  • Contributed to the development of new milling techniques, leading to more efficient production methods and improved product quality.
  • Enhanced product quality through regular inspections and adjustments to machinery, resulting in increased customer satisfaction.
  • Evaluated new milling technologies and equipment, making recommendations for purchases that would improve efficiency and product quality.
  • Implemented process controls that ensured consistent product quality across multiple production runs, enhancing customer satisfaction levels.
  • Participated in industry events and conferences, staying up-to-date on the latest trends and best practices within the milling profession.
  • Improved milling efficiency by implementing preventative maintenance procedures and optimizing equipment usage.
  • Streamlined production processes by identifying bottlenecks and implementing process improvements, increasing overall productivity.
  • Optimized scheduling of machine usage, reducing downtime and improving overall productivity in the milling operation.
  • Conducted thorough analysis of milling data trends, identifying areas for improvement and recommending appropriate corrective actions when necessary.
  • Coordinated with suppliers to ensure timely delivery of high-quality raw materials at optimal prices, contributing to cost savings for the company.
  • Closely monitored energy consumption during milling processes, implementing energy-saving measures that reduced overall operational costs.
  • Assisted in the design of customized milling solutions for clients with unique requirements, creating tailored products that met specific client needs.
  • Provided training and mentorship to junior millers, fostering a culture of continuous learning and skill development among team members.
  • Implemented lean manufacturing principles within the mill operation, reducing waste and inefficiencies while maximizing productivity.
  • Maintained a safe working environment by enforcing strict adherence to safety protocols and conducting regular safety training sessions for employees.
  • Reduced waste by closely monitoring raw materials and adjusting production processes accordingly.
  • Maintained open lines of communication with clients, addressing any concerns or issues promptly and professionally to ensure high levels of satisfaction.
  • Managed inventory levels effectively, ensuring adequate stock of raw materials while minimizing waste due to spoilage or obsolescence.
  • Collaborated with cross-functional teams to troubleshoot issues and develop solutions for complex milling problems.
  • Monitored machine operations to identify malfunctions and troubleshoot accordingly.
  • Trained and supervised junior colleagues on proper machine operations.
  • Delivered finished products that met quality control standards and customer requirements.
  • Calculated dimensions, tolerances and other requirements for machine setups.
  • Updated daily logs and discussed activities such as output, materials usage and equipment concerns to address and resolve problems affecting production.
  • Moved controls to properly position tools and workpieces, set specific feeds, and determine cut depths for optimal operations.
  • Protected team members and boosted performance by safely operating equipment in accordance with company compliance measures.
  • Enhanced cuts made by CNC machinery through accurate equipment setup, tool positioning, and production monitoring.
  • Removed workpieces from machines and checked for conformity with specifications using measuring instruments such as microscopes, calipers and micrometers.
  • Removed, sharpened and replaced worn cutting tools to maintain precise cutting tolerances.
  • Operated CNC milling and planing machines to produce precision parts and instruments.

Assistant Store Manager

QUALITY CARE DME
01.1998 - 01.2000
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.

SALES ASSOCIATE

GNC Live Well
01.1998 - 01.1999
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Deli Clerk

ORANGEBURGE DELI
01.1994 - 12.1998
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Customer Care Representative

NASSAUE LENSS INCORPORATED BAUSH LAUMB
01.1995 - 01.1998
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Navigated multiple computer systems and applications to find information.
  • Streamlined call response times for improved customer experience through effective communication techniques.
  • Logged call information and solutions provided into internal database.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Delivered comprehensive product support, assisting customers with troubleshooting and usage guidance.

MAC DONAL'S

Cookers And Grills
01.1997 - 01.1997
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

NEWSPAPER BOY

EL DIA
01.1989 - 01.1992
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

FLORIDA REAL ESTATE LICENSE -

FLORIDA REAL ESTATE SCHOOL OF LINCENSE
FLORIDA
01-2007

MEDICAL ASSISTANCE BLOOD PHLEBODOMIST - MEDICAL ASSISTANCE BLOOD PHLEBODOMIST MEDICAL CODING

DOVER BUSINESS COLLEGUE MEDICAL SCHOOL
Paramus, NJ
01.1998 - 01.2000

NEW JERSEY REAL ESTATE LINCENSE -

REAL ESTATE SCHOOL OF NEW JERSEY
NEW JERSEY
01-2000

Associate of Arts - Information Technology

Bergen Community College
Paramus, NJ
01.1997 - 12.1999

TAPPAN ZEE HIGH SCHOOL
Orangeburg, NY
01-1994

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management

    • SPANISH AND INGLISH BILINGUAL

Accomplishments

  • Exceeded monthly quota [number] times.
  • Project Development - Collaborated with team of [team] in the development of [project].
  • Business Development - Initiated two key partnerships which resulted in [X%] revenue growth.
  • Awarded “Employee of the Month” in [year].
  • Brought in [number] new customers.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Design - Responsible for creative design for prominent [project].
  • Increased productivity [number]% by implementing several process improvements.
  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Languages

English
Full Professional

Timeline

SALES ASSOCIATE AND WAREHOUSE

Bob's Carpet And Flooring
01.2010 - 12.2011

REAL ESTATE SALES ASSOCIATED

FLORIDA REAL ESTATE LINCENSE POLK COUNTY
01.2007 - 12.2011

OWNER

MARIA'S SPANISH CAFE
06.2005 - 06.2008

CUSTOMER SERVICE FOR DME EQUIPMENT

MOBILITY SPECIALIST
02.2005 - 01.2009

OWNER OF LITTLE SMILES CHILDCARE CENTER

LITTLE SMILES CHILDCARE CENTER
01.2000 - 01.2005

MILLER HOME CARE PHARMACY

Customer Service Department
01.1998 - 01.2003

Assistant Store Manager

QUALITY CARE DME
01.1998 - 01.2000

SALES ASSOCIATE

GNC Live Well
01.1998 - 01.1999

MEDICAL ASSISTANCE BLOOD PHLEBODOMIST - MEDICAL ASSISTANCE BLOOD PHLEBODOMIST MEDICAL CODING

DOVER BUSINESS COLLEGUE MEDICAL SCHOOL
01.1998 - 01.2000

MAC DONAL'S

Cookers And Grills
01.1997 - 01.1997

Associate of Arts - Information Technology

Bergen Community College
01.1997 - 12.1999

Customer Care Representative

NASSAUE LENSS INCORPORATED BAUSH LAUMB
01.1995 - 01.1998

Deli Clerk

ORANGEBURGE DELI
01.1994 - 12.1998

NEWSPAPER BOY

EL DIA
01.1989 - 01.1992

FLORIDA REAL ESTATE LICENSE -

FLORIDA REAL ESTATE SCHOOL OF LINCENSE

NEW JERSEY REAL ESTATE LINCENSE -

REAL ESTATE SCHOOL OF NEW JERSEY

TAPPAN ZEE HIGH SCHOOL

LANSCAPER

PERSONAL LAWN CARE SERVICES  PALM PLANTING,CARE OF LAWN, YARD WORK AND CLEAN UP.

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