Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Senior Director of Donor Care
Vitalant
04.2018 - Current
Increased Power Red Cell collections in the Pittsburgh market by 13% and the Ohio market by 31% over the last 2 years.
Implemented and led corporate initiatives to align the Northeast division, including organizational restructuring, new standard operating procedures and product licensure submissions.
Led the Northeast division to a achieve the company's best platelet per procedure rate in 2024.
Directed and executed business transformation initiatives such as the implementation of the Eprogesia computer system, and the installation of a new transport container system.
Achieved departmental goals by developing and implementing strategic plans and initiatives.
Director of Donor Services
Central Blood Bank/ITXM
02.2008 - 04.2018
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced staff efficiency and accuracy with the development of an automated volume loss report eliminating the need for manual data collection.
Managed budgets effectively and developed the use of an automated budgeting program to more effectively and efficiently project annual costs.
Implemented innovative solutions to increase productivity and streamline operations such as an inventory management system for mobile operations, and the implementation of transport coolers for platelets eliminating the need for separate containers and gel packs.
Six Sigma Green Belt Certified-Increased new mobile donor retention rate by 10%.