BRAD SMICKLAS
Oklahoma City,Oklahoma
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
I started my first job at Castle Pines Golf Club in Castle Rock Colorado as a caddie. I was the first caddie hired when they opened so, I had seniority! I caddied for many celebrities and wealthy people who helped me understand the different walks of life! It didn't take long for me to see that I liked the finer things in life! I am very driven for success and look forward to what I hope to be a fantastic finish to a very enjoyable career!
Overview
35
35
years of professional experience
Work History
General Manager
Oklahoma City Volkswagen
Oklahoma City, Oklahoma
02.2023 - 11.2023
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Tracked monthly sales to generate reports for business development planning.
- Supervised employees through planning, assignments, and direction.
- Trained employees on duties, policies, and procedures.
- Recruited, interviewed, and hired qualified staff for open positions.
- Administered employee discipline through verbal and written warnings.
- Developed service and sales strategies to improve retention and revenue.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Recruited, trained, and empowered employees to achieve key performance indicators.
General Manager
Hudiburg Subaru
Oklahoma City, Oklahoma
04.2012 - 12.2022
- I ran both Subaru and Nissan until the owner decide to sell Nissan and move Subaru to a brand new facility in Norman, Oklahoma. I helped design the facility and opened the doors in January 2022! That year was a big year for a lot of dealers, and we really lit it up in the new facility! Unfortunately, the owner's sons wanted nothing to do with the car business and Mr. Hudiburg took a big offer from the Cavender family. They brought their own guy from San Antonio so I was let go.
General Manager
Hudiburg Nissan
Oklahoma City, OK
04.2012 - 12.2019
- Same as previously listed but I had a lot more control. I wrote all the checks to vendors I also had full control of pay plans bonuses and spiffs. I wrote all the advertising and was the television and radio spokesperson. The owner only came by the store every couple of weeks as he was very comfortable with my decision making.
General Manager
Bob Moore Nissan Of Norman
Norman, OK
02.2011 - 04.2012
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Conducted regular meetings with senior management team to review progress against established objectives.
Chief Operating Officer
Automax Hyundai
Oklahoma City
01.2009 - 02.2011
- Oversaw operations at four Hyundai locations across the state.
- Created annual budgets and monitored expenses against budget goals.
- Maintained a positive work environment by resolving employee disputes promptly.
- Built relationships with external stakeholders such as investors and partners.
- Collaborated with senior leadership on organizational objectives and initiatives.
- Conducted regular meetings with departmental heads to review progress.
- Negotiated contracts with vendors and suppliers for goods or services.
- Facilitated change management initiatives in order to streamline operations.
- Analyzed financial data and identified areas of improvement for cost savings.
- Managed staff recruitment, training, and development processes.
- Provided guidance and support for problem solving efforts.
- Reviewed policies and procedures to ensure compliance with applicable regulations.
- Formulated strategies to improve customer service levels within the organization.
- Established key performance indicators for measuring success.
- Developed and implemented strategies to increase operational efficiency.
Franchise Owner
Chrysler Jeep Dodge Ram
Yukon, Oklahoma
01.2007 - 12.2007
- I owned the store with my brother. Shortly after we bought the store CJDR filed bankruptcy and threatened to close our point. I sold my stock to my brother for a big loss and got out.
General Manager
Hudiburg Nissan Buick Isuzu
Oklahoma City, OK
12.2002 - 12.2007
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Salesman to General Manager
Smicklas Chevrolet
Oklahoma City, Oklahoma
06.1988 - 11.2002
- My father owned the store. I started as a service advisor. I worked in the office as the inventory control manager ordering all the new cars and trucks. I also prepared used and new vehicle inventory aged and analytical reports. Some of my positions included; new car salesperson, used car salesperson, new car manager, used car manager, finance manager, General Sales Manager and eventually General Manager.
- One day out of the blue my dad called me and said he wasn't enjoying the business any longer and had an offer from Group 1 automotive to buy the store and he had decided to accept the offer.
- He taught me that he could not give me respect because I had the same name. Respect must be earned. I believe I have done that in my career as I have had many employees over the years who I would consider friends!
- The car business is fantastic!!!
Education
Associate of Arts - Automotive Management
Northwood University
Cedar Hill, TX05-1987
High School Diploma -
Douglas County High School
Castle Rock, CO05-1985
Skills
- Operations Oversight
- Expense Control
- P&L Management
- Staff Supervision
- Customer Relationship Management
- Vendor Sourcing
- Sales
- Customer retention
- Service Quality Improvement
Affiliations
- I love to golf and fish!
- I love country music!
- I love spending time with friends and family!
Accomplishments
- I have been an approved Executive Manager with Nissan on two different occasions. I was also told by someone at Nissan I was considered a "rainmaker"
- I have been an approved Executive Manager for Subaru as well
References
References available upon request.
Timeline
General Manager
Oklahoma City Volkswagen
02.2023 - 11.2023
General Manager
Hudiburg Subaru
04.2012 - 12.2022
General Manager
Hudiburg Nissan
04.2012 - 12.2019
General Manager
Bob Moore Nissan Of Norman
02.2011 - 04.2012
Chief Operating Officer
Automax Hyundai
01.2009 - 02.2011
Franchise Owner
Chrysler Jeep Dodge Ram
01.2007 - 12.2007
General Manager
Hudiburg Nissan Buick Isuzu
12.2002 - 12.2007
Salesman to General Manager
Smicklas Chevrolet
06.1988 - 11.2002
Associate of Arts - Automotive Management
Northwood University
High School Diploma -
Douglas County High School
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