Brad Smith
Dayton,OH
Summary
Looking to renter the workforce with a strong background in customer service, sales, and marketing.
Overview
25
25
years of professional experience
Work History
Car Sales Consultant
CarMax
Dayton, OH
09.2017 - 07.2019
- Managed sales negotiations and financing options.
- Perform appraisals on customer vehicles.
- Answered customer emails and telephone requests for information.
- Filled out paperwork to register vehicles and complete sales.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Advertising Sales Representative
Auto Trader Magazines
Dayton , OH
10.1994 - 01.2009
- Managed and retained existing client accounts.
- Upsold advertising packages and options to customers by making outbound sales calls.
- Established numerous new accounts, boosting profits significantly.
- Managed organization's largest region, performed full sales cycle duties and increased annual sales.
- Negotiated corporate sponsorships.
- Organized and ran yearly trade convention.
- Prospected and cold-called customers to develop new sales leads.
- Explained to clients how specific types of advertising helped promote customer products or services.
Inside Sales Manager
Auto Trader Magazines
Dayton, OH
01.1996 - 06.1998
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
- Conducted market research and reported on competitors.
- Prepared budgets and approved budget expenditures.
- Resolved customer complaints regarding sales and service.
Education
Bachelor of Arts - Organizational Communications
Wright State University
Dayton, OH06.1990
Skills
- Issue Resolution
- Verbal and Written Communication
- Customer Service
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty
Timeline
Car Sales Consultant
CarMax
09.2017 - 07.2019
Inside Sales Manager
Auto Trader Magazines
01.1996 - 06.1998
Advertising Sales Representative
Auto Trader Magazines
10.1994 - 01.2009
Bachelor of Arts - Organizational Communications
Wright State University
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