Summary
Overview
Work History
Education
Skills
Timeline
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Bradee Hegland

Bakersfield,CA

Summary

A self motivated individual offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Wanting to expand my knowledge in the hospitality industry.

Overview

10
10
years of professional experience

Work History

Server, Host, To-Go, Local Store Marketing Support

Texas Roadhouse
National City, CA
12.2023 - 10.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Store marketing support.

Server, Event Staff

House of Blues
Orlando , FL
04.2022 - 05.2023
  • Assisted in setting up and breaking down of the event space.
  • Provided customer service support to attendees and answered any questions they had about the event.
  • Provided food, beverage and table service to guests during events.

Night Auditor

Aloft Hotel
Orlando , FL
03.2021 - 08.2021
  • Processed guest check-outs, including payment processing and providing receipts.
  • Verified that all charges posted were accurate prior to submitting final bills to guests.
  • Prepared detailed audit reports at the end of each shift.

Front Desk Agent

Homewood Suites
Orlando, FL
10.2019 - 03.2020
  • Greeted customers in a professional and friendly manner.
  • Assisted with check-in and check-out procedures for guests.
  • Scheduled reservations for groups and special events.

Ammunition Specialist

United States Army
Fort Hood, TX
06.2014 - 10.2017
  • Drove and maintained assigned military vehicles.
  • Transported and distributed ammunition. Processed ammunition paperwork, and taking inventory
  • Acted as a team leader for a small section of soldiers.

Education

Bachelor of Arts - Hospitality Management

University of Central Florida
Orlando, FL

Associate of Arts - Hospitality

Valencia College
Orlando, FL
08.2020

Skills

  • Guest Engagement
  • Credit and Cash Payments
  • Food and Beverage Background
  • Teamwork and Collaboration

Timeline

Server, Host, To-Go, Local Store Marketing Support

Texas Roadhouse
12.2023 - 10.2024

Server, Event Staff

House of Blues
04.2022 - 05.2023

Night Auditor

Aloft Hotel
03.2021 - 08.2021

Front Desk Agent

Homewood Suites
10.2019 - 03.2020

Ammunition Specialist

United States Army
06.2014 - 10.2017

Bachelor of Arts - Hospitality Management

University of Central Florida

Associate of Arts - Hospitality

Valencia College

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Bradee Hegland