Summary
Overview
Work History
Education
Skills
References
Timeline
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Braden Hanks

Potterville,Michigan

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Gifted at working with all types of customers.

Overview

2
2
years of professional experience

Work History

Floor Manager

Bazonzoes
Lansing, MI
05.2023 - Current
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial records.
  • Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
  • Maintained a safe, clean and organized work environment.
  • Provided training and guidance to new employees regarding store policies and procedures.
  • Assigned tasks to team members in accordance with their skillset.
  • Ensured that all staff members adhered to cannabis guidelines and regulations.
  • Maintained a strong, positive environment between coworkers and customers alike.
  • Managed inventory and stock levels in coordination with inventory manager.

Budtender

Bazonzoes
Lansing, MI
07.2022 - 05.2023
  • Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
  • Assisted customers in selecting the best products for their needs.
  • Provided excellent customer service by answering questions regarding product usage and benefits.
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Created positive and healthy customer interactions to align with company core values.
  • Complied with federal, state, and local laws regarding the sale of marijuana products.
  • Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
  • Greeted customers and promoted various cannabis products.

Budtender

HG Lansing
Lansing, MI
01.2022 - 06.2022
  • Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
  • Assisted customers in selecting the best products for their needs.
  • Provided excellent customer service by answering questions regarding product usage and benefits.
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Created positive and healthy customer interactions to align with company core values.
  • Complied with federal, state, and local laws regarding the sale of marijuana products.
  • Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
  • Greeted customers and promoted various cannabis products.

Education

Bachelor of Music (B.M.) - Music Education

Michigan State University
East Lansing, MI
12-2021

Skills

  • Regulatory Compliance
  • Patron Satisfaction
  • Point of Sale Systems
  • Team Training and Development
  • Store Maintenance
  • Inventory Management
  • Client Service

References

References available upon request.

Timeline

Floor Manager

Bazonzoes
05.2023 - Current

Budtender

Bazonzoes
07.2022 - 05.2023

Budtender

HG Lansing
01.2022 - 06.2022

Bachelor of Music (B.M.) - Music Education

Michigan State University

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Braden Hanks