Bradford Scher
Sam's Club
SAINTLOUIS,MO
12
years of professional experience
Professional retail management skills with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management and customer service, coupled with excellent problem-solving and communication skills.
Work History
Overnight Shift Leader
3 Months- Supervised overnight operations, ensuring efficient workflow and adherence to safety protocols.
- Coordinated team assignments, optimizing staff utilization for peak performance during overnight shifts.
- Monitored inventory levels, conducting stock audits to ensure product availability and accuracy.
Office Manager, Nationwide Customer Service Agent
1 Year 2 Months- Managed scheduling and coordination of appointments for patients and service department.
- Oversaw inventory management, ensuring adequate supplies while minimizing excess stock.
- Shipping and receiving
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Store Manager
1 Year 7 Months- Customer service
- Sales
- Scheduling
- Collections
- Bank deposits, cash reconciliation
- Lock cuts
Customer Service Lead
2 Years 6 Months- Sales
- Customer Service
- Accounts resolution
- Experience with CTM, Sitelink, Pipedrive and 360 software
Assistant Manager
9 Months- Responsible for sale of all products
- Completing paperwork for permits in various municipalities
- Contract negotiations and collecting payments based on contract
- Responsible for collection of delinquent payments
- Opening and closing the retail store
- Conducted interviews for all prospective job applicants
- Provide excellent customer service
- Schedule all construction projects
Inventory Specialist
2 Years 4 Months- Inventory Specialist
- Conduct cycle counts to insure inventory accuracy
- Conduct “shorts” report daily
- Verified contents of pallets being donated
Inventory Specialist/Key Holder
1 Year 2 Months- Opening manager duties including accuracy of currency in safe, putting registers online, preparing tills
- Managed receiving department activities including completing paperwork to insure receipt of goods
- Identify store inventory needs and conducted cycle counts
Education
Skills
Customer service
Problem-solving
Store Operations
Office management
Organizational skills
Office administration
Clear oral/written communication
Scheduling and calendar management
Timeline
Overnight Shift Leader
Sam's Club
05.2026 - 08.2026Read More
Office Manager, Nationwide Customer Service Agent
Patients Choice
02.2025 - 04.2026Read More
Store Manager
Devon Self Storage
06.2023 - 01.2025Read More
Customer Service Lead
Store Space
11.2020 - 05.2023Read More
Assistant Manager
Fireplace Place
11.2018 - 08.2019Read More
Inventory Specialist
Driscoll Foods
04.2016 - 08.2018Read More
Inventory Specialist/Key Holder
Staples
12.2014 - 02.2016Read More
Rutgers University
Read More