BRADFORD LEE MEADOR, JR.
Wilmington,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Senior Rep. Porting Activation Credit
Verizon Wireless
09.2016 - 03.2024
- Promoted within 2 years to senior rep role due to performance results
- Helped customers in making sure their online orders were processed successfully
- Reviewed business applications and letting store agent know reason it was being held
- Helped customers porting in their numbers from another carrier to make sure it went through.
- Enhanced company reputation by delivering exceptional customer service at all times.
- Supported team members in their daily tasks, fostering a cohesive and productive work environment.
Rep. Credit and Activations
Verizon Wireless
09.2014 - 03.2024
- Accepted new role in credit dept
- After 4 years of being in customer service
- Helped indirect sales channels with activation calls
- Completed number reservations for customer care, indirect and direct sales channels
- Reviewed customer applications and let store agent know reason it was being held.
Customer Service Representative
Verizon Wireless
09.2010 - 09.2014
- Sold accessories over phone
- Saved" customers from disconnecting their service
- Answered questions related to billing inquiries
- Performed basic troubleshooting of customer devices over the phone.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Medical Records Coordinator
North Fulton Internal Medicine Group
07.2005 - 07.2010
- Copied/printed patient medical records
- Scanned, labeled, and accurately attached patient documents into proper section of patients’ electronic charts.
- Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy.
- Contributed to a positive work environment as an active team member within the Medical Records Department.
Communication Internship
Fox News
08.2004 - 10.2004
- Controlled camera during newscasts
- Learned how to edit stories in sports department
- Observed news producers and sports producers develop certain shows
- Learned operation of teleprompter.
Communication Internship
Clear Channel Radio
05.2003 - 07.2003
- Observed radio announcers write and report stories
- Learned control of radio board
- Observed how Disk Jockeys choose and select songs.
Education
Bachelor of Arts - Mass Communications
Winthrop University
Rock Hill12.2004
Skills
- General knowledge of eclinical works electronic medical records software
- Internet
- Photo editing
- Microsoft office Suite such as word, excel, and powerpoint
- Fast and accurate typist
Production Skills
General knowledge of news editing, story reporting (TV), field cameras, overhead projectors, and movie projectors.
Activities
- Winthrop Closeup, Winthrop news channel run by students from January to December 2004. This channel deals primarily with university news. Filmed and edited video for sporting events and anchored the weekly news.
- Voted most dependable employee at Food Lion in summer of 2000.
- Leader of track team during 99-00 cross-country season.
References
- Maria Lisa-Roman, (770) 442-1290, North Fulton Internal Medicine Group, 2500 Hospital Blvd. St. 250, Roswell, GA, 30076
- Charity Boulton, (770) 442-1290, North Fulton Internal Medicine Group, 2500 Hospital Blvd. St. 250, Roswell, GA, 30076
- Karen Ray, (770) 442-1290, North Fulton Internal Medicine Group, 2500 Hospital Blvd. St. 250, Roswell, GA, 30076
- Rick Gamertsfelder, (704) 632-7367, Fox Charlotte, Charlotte, NC, 28205
- Alyssa Holtgrewe, (415) 695-4089, Universal Motown Records, 4021 Monticello Street, Richmond, VA, 23227
Timeline
Senior Rep. Porting Activation Credit
Verizon Wireless
09.2016 - 03.2024
Rep. Credit and Activations
Verizon Wireless
09.2014 - 03.2024
Customer Service Representative
Verizon Wireless
09.2010 - 09.2014
Medical Records Coordinator
North Fulton Internal Medicine Group
07.2005 - 07.2010
Communication Internship
Fox News
08.2004 - 10.2004
Communication Internship
Clear Channel Radio
05.2003 - 07.2003
Bachelor of Arts - Mass Communications
Winthrop University
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