Summary
Overview
Work History
Education
Skills
Timeline
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Bradi Ward

BOISE,ID

Summary

Seeking professional and personal growth in a position utilizing my extensive leadership, customer service and organizational skills. More than 20 years of customer service experience including Home Healthcare Management, Retail Sales and Restaurant industry. I am a positive and self-motivated person who loves to work with people.

Overview

17
17
years of professional experience

Work History

Patient Access Specialist

St. Lukes Urgent Care
05.2023 - Current
  • Responsible for registering, checking in/out patients while verifying insurance and scheduling appointments for multiple providers including, Urgent Care, Family Medicine, Pediatrics, Labs and X-ray.

ASSOCIATE AT EVEN STEVEN
03.2022 - 04.2023
  • Greet customers and assure that the Deli is running smoothly
  • Expo and run orders to tables while providing guest services and pickups
  • Prepare and deliver catering orderings and handling deposits when necessary.

LANCOME COUNTER MANAGER

AT ULTA
05.2016 - 05.2017
  • Represented esteemed cosmetic lines by providing customers with information and demonstrations on what products will best suit their skincare goals and what cosmetics they should buy.

SHIFT

DELI, LEAD AT BOISE CO-OP
11.2017 - 01.2017
  • Provided support, Direction and assistance to staff to ensure smooth daily operations in the Deli
  • Help customers make product selections and answer any questions they may have
  • Stock Deli items following guidelines for merchandising and rotation while prioritizing time to ensure that prep and cleaning handled efficiently.

ESTEE LAUDER COUNTER MANAGER

AT DILLARDS BOISE
06.2012 - 05.2016
  • Consulted with customers on skincare product and regimen design
  • Increased sales by making daily and monthly goals
  • In charge of monthly work schedules for 3 Beauty Advisors and event planning to promote the brand.

CLIENT CARE COORDINATOR

VIDA INC. RENO & LAS VEGAS
04.2006 - 06.2012
  • Served as the first point of contact and the Hub of communication between agency staff, physician offices, social workers and clients
  • Staffed Caregivers in the homes of seniors and/or disabled individuals to help with ADL’s.

Education

BSU. BOISE
2002

Skills

  • Patient Admission
  • Care Plan Recommendations
  • Money Handling
  • Patient Registration
  • Epic System
  • Front Desk Operations
  • Patient Scheduling
  • Insurance Billing

Timeline

Patient Access Specialist

St. Lukes Urgent Care
05.2023 - Current

ASSOCIATE AT EVEN STEVEN
03.2022 - 04.2023

SHIFT

DELI, LEAD AT BOISE CO-OP
11.2017 - 01.2017

LANCOME COUNTER MANAGER

AT ULTA
05.2016 - 05.2017

ESTEE LAUDER COUNTER MANAGER

AT DILLARDS BOISE
06.2012 - 05.2016

CLIENT CARE COORDINATOR

VIDA INC. RENO & LAS VEGAS
04.2006 - 06.2012

BSU. BOISE

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