Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 20 years.
Overview
3
3
years of professional experience
Work History
Patient Access Specialist
Parkland Hospital
Dallas, TX
07.2025 - Current
Coordinated patient scheduling and registration processes to enhance operational efficiency.
Assisted patients with insurance verification and financial inquiries to ensure clear communication.
Maintained accurate patient records in electronic health systems, ensuring compliance with regulations.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Referral Coordinator
Dallas Medical Specialist
Dallas, TX
11.2023 - 05.2025
Coordinated patient referrals to specialists, ensuring timely access to care.
Managed appointment scheduling and follow-ups for patients and providers.
Maintained accurate patient records in electronic health systems.
Collaborated with healthcare teams to optimize referral processes.
Medical Receptionist
Children's Health PM Pediatric Urgent Care
Dallas, TX
06.2022 - 12.2023
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic and health history to keep information current.
Patient Access Representative
Children’s Health Center
Dallas, TX
01.2023 - 11.2023
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Stayed calm under pressure to and successfully dealt with difficult situations.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.