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Social Services professional with expertise in client outreach, program coordination, and customer service. Recently completed a Master of Science in Cybersecurity, targeting entry-level roles in the cybersecurity field. Demonstrates strong motivation and adaptability, with a commitment to mastering cybersecurity best practices and technologies. Open to relocation for career opportunities.

Dynamic professional with a proven track record at the County of Hyde, excelling in client relations and eligibility determination. Expert in maintaining confidentiality and providing exceptional customer service, demonstrated through enhanced client satisfaction and team collaboration. Skilled in problem-solving and HIPAA compliance, I significantly improved service delivery by streamlining processes and fostering strong client relationships. Experienced with evaluating client eligibility and providing essential support services. Utilizes comprehensive knowledge of income maintenance regulations to ensure compliance and fairness. Track record of excellent client interactions and effective problem resolution in fast-paced environment. Income maintenance professional prepared to leverage extensive casework experience in assessing client needs and determining eligibility for benefits. Proven ability to collaborate effectively within teams and adapt to changing policies and procedures. Known for strong client service skills and attention to detail, ensuring accurate and timely support.

I have over 20 years of experience ranging in customer service, administrative/clerical support, employee relations, benefits, organization development, payroll and accounting, recruitment and other such related administrative and human resources functions. I am proficient in various software applications including TALEO, ADP, Candidate Manager, Peoplesoft, Oracle, EPIC, Lawson, CRM, eVerify, MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook and Lotus Notes.

Dynamic professional with extensive experience at Vance County Dept of Social Services, excelling in eligibility determination and client assessment. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at maintaining confidentiality and compliance standards, contributing to improved service delivery and client relations.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Previous experience working with numerous weapon systems. Assigned to the FBI safe streets unit while serving as a detective. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Bradley Barlow

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Income Maintenance Caseworker

Unemployment Claims Intake Interviewer

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Master of Arts - History

Bachelor of Arts - History With Minor in Political Science

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Income Maintenance Caseworker

Unemployment Claims Intake Interviewer

Master of Arts - History

Bachelor of Arts - History With Minor in Political Science

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