Sales and account management professional overseeing a $2.18M public sector cybersecurity portfolio. Expertise includes contract negotiation and market trend analysis, leading to strategic account expansion and enhanced client relationships.
Overview
5
5
years of professional experience
Work History
SLED ACCOUNT MANAGER
Carahsoft
07.2024 - Current
Manage a $2.18M portfolio of public sector cybersecurity accounts across state, local, and education organizations, supporting enterprise security deployments and contract renewals.
Advised state, local, and education customers on endpoint security and threat protection strategies using Symantec and Carbon Black solutions to enhance their security posture.
Support enterprise cybersecurity platform deployments focused on endpoint detection, threat prevention, and data protection.
Identify expansion opportunities within SLED cybersecurity accounts, supporting growth through renewals and additional security platform adoption.
Lead contract negotiations and support multi-year renewals for public sector cybersecurity customers.
Collaborated with channel partners and cybersecurity vendors to deliver security solutions that meet government compliance requirements and improve client trust.
Analyzed market trends and customer environments to identify and pursue opportunities for account expansion within SLED cybersecurity accounts.
Work cross-functionally with vendors and partners to deliver cybersecurity solutions across the SLED market.
ACCOUNT EXECUTIVE
TQL, Total Quality Logistics
07.2023 - 07.2024
Meet and exceed sales targets and performance metrics.
Developed and maintained strong customer relationships to enhance client retention and satisfaction.
Analyzed market trends to identify opportunities for account growth and improved client satisfaction.
Collaborated with internal teams to streamline service delivery and improve client experiences.
Mentored junior team members on best practices in account management, fostering improved customer engagement strategies.
Coordinated logistics operations to ensure timely delivery of shipments and optimal service levels.
MARKETING INTERN
Alabama Adapted Athletics
01.2023 - 05.2023
Developed and executed targeted social media content and campaigns to increase brand awareness.
Collaborated with team to boost social media engagement and expand audience reach.
Increased ticket sales through effective event promotion.
Developed and implemented marketing campaigns to promote adapted athletic events.
Analyzed metrics to identify trends and opportunities.
SALES REPRESENTATIVE
Bluegreen Resorts
03.2022 - 01.2023
Exceeded monthly sales goals, achieving an average VPG of 4000.
Cultivated key customer relationships that drove sales growth.
Tailored sales techniques to enhance service sales to new and existing clients.
Produced sales documents, finalized deals, and maintained accurate records.
Partnered with marketing team to design targeted promotions that boosted customer engagement.
Trained new sales representatives on product knowledge and effective selling techniques.
SALES REPRESENTATIVE
Wyndham
04.2021 - 09.2021
Guided prospective buyers through sales presentations, highlighting resort features and benefits.