Bradley Caldwell
Gardendale
Summary
Qualified Front Desk Gym Associate with hands-on experience in membership sales, customer service, and daily front desk operations. Skilled in enrolling new members, promoting gym services, supporting member retention, and managing cash-handling and POS transactions. Experienced in processing cancellations and refunds while maintaining a welcoming and professional environment. Current graduate student at Miles College majoring in Management with a concentration in Sports Management. Demonstrates strong communication skills and the ability to multitask in fast-paced settings.
Positive, team-oriented, and dedicated with passion for supporting and guiding athletes. Possesses understanding of effective communication skills. Aims to foster growth and teamwork to achieve meaningful contributions.
As a dedicated NCAA student athlete, I excelled in balancing academic and athletic excellence, demonstrating leadership and physical stamina. My ability to foster team collaboration and maintain a strong work ethic led to significant personal and team achievements. Skilled in both strategic vision and physical strength, I actively contributed to a positive team image through community engagement.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
Amped Fitness
Birmingham, AL
02.2026 - Current
- Facilitate new member registrations and explained membership options
- Handle high-pressure situations calmly, maintaining professionalism at all times.
- Deliver customer service support related to gym amenities and services
- Operate cash register and processed purchases for food and beverage items
- Manage membership cancellations and refund requests in accordance with company policy
- Resolve guest issues effectively, ensuring a positive customer experience.
Mentor
Troy, AL
06.2020 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Educated middle and high school student athletes about college sports and the importance of academics
- Trained middle and high school student athletes to enhance their speed, agility, and endurance for success on the field
- Boosted mentee confidence and skillset with personalized guidance and constructive feedback.
- Assisted mentees in developing self-confidence and positive self-image.
- Served as role model for mentees by demonstrating strong values and ethical standards.
Education
Bachelor of Science - Criminal Justice
Miles College
Fairfield, AL07-2025
Master of Science - M.M., Sports Management Concentration
Miles College
Fairfield, AL12-2026
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Listening skills
- Problem-solving skills
Accomplishments
- Member of the Spring 2021 SWAC Football Championship Team (Alabama A&M University)
- Member of the Spring 2021 HBCU Football National Championship Team (Alabama A&M University)
Timeline
Front Desk Associate
Amped Fitness
02.2026 - Current
Mentor
06.2020 - Current
Bachelor of Science - Criminal Justice
Miles College
Master of Science - M.M., Sports Management Concentration
Miles College