Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley Denton Jr.

Humble

Summary

Dynamic and results-driven professional, excelling in complaint resolution and customer engagement. Proven ability to enhance client satisfaction through active listening and effective communication. Skilled in electrical maintenance and repair, ensuring compliance with state codes while fostering a safe and efficient work environment.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

TruGreen Lawn Care
02.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Promptly responded to inquiries and requests from prospective customers.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Cabin Cleaner Manager

G2 Secured Staff
08.2022 - 01.2024
  • Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
  • Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
  • Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
  • Maintained accurate documentation of performed work and completed tasks.
  • Operated de-icing equipment such as truck-mounted cranes and sprayers.

Apprentice Electrician

Quality Homes Products of Texas
03.2020 - 08.2022
  • Pulled wire through conduits and through holes in walls and floors.
  • Checked and performed electrical wiring through conduits and holes in walls and floors.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.

Asset Protection Associate

Macy's
12.2017 - 03.2020
  • Kept patrons and employees safe and from criminal activity.
  • Contacted local authorities and apprehended shoplifters.
  • Patrolled store departments to check for suspicious activities.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Checked CCTV for evidence of shoplifting.

Cart Attendant

Walmart
07.2016 - 10.2017
  • Cleared parking lot of litter and foreign debris.
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Removed broken and unserviceable carts from inventory for repair.

Education

High School Diploma -

Dekaney High School
Houston, TX
05-2015

Skills

  • Complaint resolution
  • Scheduling
  • Account updating
  • CRM software
  • Waste disposal
  • Cross-training
  • Professionalism
  • Active listening
  • Electrical repair
  • State and local codes
  • System modification
  • Electrical maintenance and repair
  • Package inspection
  • Securities safekeeping
  • CCTV tracking

Timeline

Customer Service Representative

TruGreen Lawn Care
02.2024 - Current

Cabin Cleaner Manager

G2 Secured Staff
08.2022 - 01.2024

Apprentice Electrician

Quality Homes Products of Texas
03.2020 - 08.2022

Asset Protection Associate

Macy's
12.2017 - 03.2020

Cart Attendant

Walmart
07.2016 - 10.2017

High School Diploma -

Dekaney High School

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